Hire Desk Controller
Kemp Recruitment Ltd
Location: Bolton
Hours: Monday to Friday
Salary: £32,000
I am currently working with a Powered Access hire company based in Bolton that is looking to appoint a Hire Desk Controller to join their team. This is an excellent opportunity for an experienced Hire Desk Controller who enjoys working in a fast-moving environment and takes pride in delivering outstanding customer service.
Key Responsibilities:
- Handling incoming hire enquiries via telephone and email in a professional and efficient manner
- Processing hire orders accurately, ensuring all details are correct
- Coordinating deliveries and collections with customers, drivers, and depot teams
- Liaising with the workshop to confirm equipment availability and manage turnaround times
- Acting as the first point of contact for customer queries, providing clear and knowledgeable support
- Maintaining accurate records and supporting the day-to-day administration of the hire desk
- Previous experience as a Hire Desk Controller within the Powered Access industry
- Strong communication and customer service skills
- Highly organised with the ability to manage multiple tasks effectively
- Confident using hire systems and standard computer software
- Calm under pressure with a proactive and solution-focused approach
- Competitive salary dependent on experience
- Monday to Friday working hours
- Genuine career progression within a respected and growing organisation
- Supportive team environment
- Company pension
- Free parking
Apply today or contact Shane at Kemp Recruitment on (phone number removed) for further information.
INDSHW
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