Hire Desk Controller

Join a growing and customer-focused business within the Plant Hire sector, offering a supportive working environment, excellent benefits, and genuine opportunities to develop your career. This is a fantastic opportunity for an experienced Hire Desk Controller or Hire Coordinator looking to play a key role in a busy and successful operation.

• Salary of £30,000 per annum
• Annual bonus of 4% of salary
• Income Protection
• Group Life Assurance
• Health Cash Plan
• Monday to Friday working hours
• Ongoing training and development opportunities
• Friendly and supportive team environment
• Long-term career prospects within a growing business

As a Hire Desk Controller, you will be responsible for coordinating plant hire activities, ensuring customers receive an efficient and professional service from enquiry through to off-hire. You will work closely with customers, suppliers, engineers, and transport teams to ensure equipment is delivered and collected on time while maintaining high levels of customer satisfaction.

This role would suit candidates with experience within Plant Hire, Construction Equipment, Powered Access, Agricultural Machinery, Tool Hire, HGV, LCV, or similar equipment hire environments.

• Managing incoming hire enquiries and processing customer orders.
• Coordinating the delivery and collection of plant equipment.
• Liaising with customers, suppliers, transport providers, and depot teams.
• Scheduling engineers and allocating workloads efficiently.
• Handling equipment breakdowns and arranging repairs where required.
• Maintaining accurate hire records and ensuring all documentation is up to date.
• Monitoring hire utilisation and supporting operational efficiency.
• Assisting with invoicing, quotations, and general administrative duties.
• Building and maintaining strong relationships with customers and suppliers.
• Ensuring compliance with company procedures and health & safety standards.

• Previous experience as a Hire Desk Controller, Hire Coordinator, Rental Controller, Service Coordinator, or similar role.
• Experience within Plant Hire, Construction Equipment, Powered Access, Agricultural Machinery, Tool Hire, or related sectors.
• Strong organisational and communication skills.
• Ability to prioritise workload and work effectively in a fast-paced environment.
• Confident using computer systems and managing administration tasks.
• Customer-focused with a proactive and positive approach.

If you're an organised and driven Hire Desk professional looking for your next opportunity in Horsham, we'd love to hear from you. Apply today and become part of a business that values its people and supports their success.

Job Number: (phone number removed) / INDPLANT
Consultant: Dean Grey @ Platinum Recruitment

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.