Homeowner Services Officer
RGB Recruitment
📍 Eastleigh | 💰 £36,986 per annum | 🕒 37 hours per week | 📄 Permanent, Full Time
An exciting opportunity has arisen for an experienced Homeowner Services Officer to join a specialist residential services team in Eastleigh.
This role involves managing a portfolio of leasehold, freehold and shared ownership properties, providing specialist housing advice and supporting all aspects of leasehold management.
Key Responsibilities
- Manage leasehold and shared ownership properties
- Handle service charge enquiries and disputes
- Investigate breaches of lease and covenant issues
- Support lease extensions, enfranchisement and assignments
- Work closely with legal teams on leasehold matters
- Provide advice on leasehold legislation and housing management
- Manage challenging situations professionally and effectively
The ideal candidate will have:
- Experience in housing, leasehold or residential property management
- Knowledge of shared ownership and homeowner services
- Understanding of leasehold legislation including:
- Commonhold and Leasehold Reform Act 2002
- Landlord and Tenant legislation
- Building Safety Act 2022
- Experience managing service charges, lease extensions and breach of covenants
- Strong communication, organisation and problem-solving skills
- Ability to manage a varied caseload independently
- Full UK driving licence
- Access to own vehicle
- Salary of £36,986 per annum
- Permanent full-time role
- Career development opportunities
- Supportive team environment
⚠ Applicants must have the right to work in the UK. Unfortunately, sponsorship is not available for this role. To apply or find out more, please get in touch today.
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