General Manager

About the Role

We are recruiting for an experienced and motivated General Manager for our client in Inverness to lead the daily operations of our hospitality venue. This is an exciting opportunity for a strong leader with a passion for customer service, team development, and commercial performance.

The successful candidate will oversee all aspects of the business, ensuring exceptional guest experiences while driving profitability and maintaining high operational standards.

Key Responsibilities

• Lead and manage day-to-day venue operations
• Deliver outstanding customer service standards
• Recruit, train, and develop staff teams
• Manage budgets, stock control, and financial performance
• Drive sales and maximise revenue opportunities
• Ensure compliance with health & safety and licensing regulations adhered to at all time 
• Handle customer feedback and resolve issues professionally
• Build a positive team culture and high staff engagement
• Work closely with senior leadership to achieve business objectives

Requirements

Essential

• Previous experience as a General Manager in a hospitality setting
• Personal licence holder
• Experience of cocktails
• Strong leadership and people management skills
• Excellent communication and organisational abilities
• Commercial awareness with experience managing budgets and KPIs
• Ability to work in a fast-paced environment
• Flexibility to work evenings, weekends, and holidays when required
• Knowledge of hospitality systems and operational procedures

What We Offer

• Competitive salary and performance bonus
• Training and development programmes
• Supportive and dynamic working environment

About you

• An experienced General Manager with a minimum of 3 years experience in a hospitality setting 
• A strong leader with a passion for high standard customer service.
• Familiar with a fast paced, high volume restaurants.

How to Apply

Please submit your CV to Sophie at Global Highland via this advert