Hotel Operations Manager - F&B Isle of Skye

We are delighted to be recruiting on behalf of one of our partners for an experienced Hotel Operations Manager with a strong background in Food and Beverage.

This is an exciting opportunity to join a well-established hotel in a truly stunning location, set against the dramatic backdrop of the Cuillins on the Isle of Skye.

• A charming 20-bedroom hotel popular with visitors and mountain walkers
• One of the busiest hotels on the island during peak season
• Serves approximately 600 covers per day throughout the summer months

You will work directly with the Managing Director, taking ownership of Food & Beverage operations.

This is a hands-on,  Operationas Manager floor-based role, especially in the bar, where volume, pace, and standards are relentless.

The role

• Running high-volume F&B service, hands-on, every day
• Leading from the front in the Bar during peak trading
• Taking control of housekeeping standards, in both rooms and public areas
• Managing large teams across Bar, Restaurant, and Housekeeping
• Driving performance, accountability, and standards across departments
• Conducting reviews of team
• Responsible for rotas, staffing levels, and operational efficiency
• Taking responsibility for social media content posting, ensuring consistent, on-brand output
• Monitoring, reviewing, and responding to customer feedback across all media outlets
• Analysing feedback trends and driving immediate operational improvements based on guest insight
• Supervising staff training
• Reporting regularly to the Managing Director on performance, feedback, and actions taken

What is required from you

• Strong background in high-volume bar & restaurant operations (non-negotiable)
• Experience managing large teams in busy environments
• Proven ability in performance management
• Confident running probationary reviews and difficult conversations
• Hands-on leader, visible, present, and respected by your team
• Proven strong leadership skills
• Strong training background
• Strong IT skills, including systems such as Clarity (or similar)
• Organised, resilient, and able to handle pressure

The Offer

• £42k+ salary + performance-related bonus (OTE £50K)
• Live-in accommodation available
• Strong tips (shared fairly across the team)
• Meals on shift
• Real opportunity to prove yourself in a serious operation
• Further career progression within the company