Housing Choices Case Officer

Joshua Robert Recruitment

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Job Specification - Housing Choices Case Officer
Job Title: Housing Choices Case Officer
Employer: Leicestershire District Council
Type: Temporary
Hours: 36.25 per week (Mon-Fri, 09:00-17:00)
Duration: 1 June 2026 - 30 June 2026
Pay: £16.97 - £17.96 per hour
Purpose
To provide housing advice and homelessness prevention support, managing an existing caseload in line with current homelessness legislation.
Key Duties
  • Manage homelessness and housing options cases
  • Carry out homelessness assessments and investigations
  • Provide advice on housing options and support services
  • Issue decisions under the Homelessness Reduction Act 2017
  • Work with vulnerable customers to prevent homelessness
  • Maintain accurate case records using systems such as Jigsaw
Requirements
  • Experience managing homelessness caseloads
  • Good knowledge of the Homelessness Reduction Act 2017
  • Housing advice/options experience essential
  • Experience with Jigsaw preferred
  • Strong communication and organisation skills
  • Full UK driving licence required
  • Able to attend the Coalville office at least twice weekly
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