Housing Concierge Officer

Essential Requirements

• Experience within supported housing, homelessness services, housing support, youth work, community services, or similar settings
• Experience supporting vulnerable individuals with complex needs
• Confident managing challenging situations in a calm and professional manner
• Good IT skills and ability to maintain accurate records
• Flexible approach to working overnight shifts on a rota basis
• Strong communication and teamwork skills
• Enhanced DBS required

The Role

Rotherwood Cares are currently recruiting for a Housing Concierge Officer on behalf of a valued client in Rochdale.

This is an excellent opportunity to join a service supporting individuals experiencing homelessness and complex needs within temporary accommodation.

Working nights, you will play a key role in maintaining the safety, security, and smooth running of the service while providing professional and compassionate support to residents.

Duties will include:

• Monitoring the safety and security of the building through CCTV and regular patrols
• Supporting residents with day to day enquiries and promoting a positive living environment
• Responding to incidents and conflict situations appropriately and professionally
• Completing accurate handovers and incident reports
• Preparing rooms for new residents and maintaining communal areas
• Working closely with colleagues to ensure consistent support across the service

Benefits

• Permanent full time opportunity
• Supportive and rewarding working environment
• Opportunity to make a genuine difference within the community
• Ongoing training and development opportunities
• Stable night shift rota

Compliance

All roles are subject to safer recruitment checks including Enhanced DBS and satisfactory references.

We do not offer sponsorship for this role. Applicants must have full right to work in the UK.

Apply Now

If you are experienced within housing support, homelessness services, or supported living and are looking for your next opportunity, apply today or contact Rotherwood Cares on (phone number removed) for more information.