Housing Officer

As a Housing Officer in the public sector, you will play a crucial role in managing housing services and ensuring excellent service delivery to residents. This temporary position offers an opportunity to make a tangible difference in the community.

Client Details

This organisation operates within the public sector and is dedicated to providing comprehensive housing services to its community. As a medium-sized entity, it is committed to maintaining efficient property management and ensuring resident satisfaction.

Description

• Manage a portfolio of properties and ensure compliance with housing regulations and standards.
• Handle tenancy agreements, including setting up, renewing, and ending tenancies.
• Address tenant queries and concerns, providing effective resolutions in a timely manner.
• Conduct property inspections to ensure maintenance and safety standards are upheld.
• Collaborate with external agencies and support services to assist tenants in need.
• Manage rent collection and address arrears professionally and sensitively.
• Prepare reports and maintain accurate records of housing activities and tenant interactions.
• Ensure all activities align with the organisation's policies and legal requirements.

Profile

A successful Housing Officer should have:

• Experience in property management or a related field within the public sector.
• Knowledge of housing legislation and tenancy regulations.
• Strong communication and interpersonal skills for tenant and stakeholder engagement.
• Ability to resolve conflicts and manage challenging situations effectively.
• Excellent organisational skills to manage multiple properties and tasks.
• Proficiency in using property management software or similar systems.
• A commitment to delivering high-quality housing services.

Job Offer

• Competitive hourly pay rate between £15.00 and £19.00, based on experience.
• Temporary position offering flexibility and valuable public sector experience.
• Opportunity to work in Ipswich, contributing to the local community.
• Supportive work environment focused on professional growth.

If you are passionate about making a positive impact in the housing sector and have the required skills, we encourage you to apply today!