Housing Options Manager

Interim Housing Options Manager

Surrey

£35 - £38 per hour

12-month Cover

Are you an experienced Housing Options leader ready to step into a pivotal interim role and make an immediate impact?

We’re working with a forward-thinking organisation in Surrey seeking an Interim Housing Options Manager to lead a busy frontline service delivering homelessness prevention, housing advice, and allocations.

This is a fantastic opportunity to take ownership of a high-profile service, lead a well-established team, and drive performance in a challenging and rewarding environment.

The Role:

You’ll be responsible for the strategic and operational leadership of the Housing Options service, ensuring the council meets its statutory homelessness duties while delivering excellent outcomes for residents.

Key responsibilities include:

• Leading and managing a team of Housing Options staff, driving performance and service quality
•  Overseeing homelessness prevention, relief, and main duty decision-making.
• Managing the housing register, temporary accommodation, and deposit scheme
• Handling complex and sensitive casework, including reviews and appeals
• Developing partnerships with external agencies to improve service delivery
• Monitoring budgets, performance data, and ensuring compliance with legislation and best practice.
• Deputising for the Housing Needs Manager where required.

To succeed in this role, you’ll bring:

• Strong experience leading a Housing Options / Homelessness service
• In-depth knowledge of homelessness legislation, allocations, and case law
• Proven ability to manage teams in a fast-paced, high-demand environment
• Confidence handling complex cases and making robust, defensible decisions
• Excellent stakeholder management and communication skills
• A proactive, solutions-focused approach with the ability to drive service improvements

This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.