Housing Support Officer

Role: Supported Housing Officer

Contract Length: 6 Months

Rate: £18-£20 per hour

Office Presence: 5 Days a week on site

We are currently working with a well-established housing provider in West London to recruit an experienced Interim Supported Housing Officer. This role is ideal for a housing professional with a strong background in supported housing and experience working with vulnerable client groups.

The role

You will deliver a high-quality supported housing service, managing a caseload of residents with complex needs and supporting them to maintain their accommodation and achieve positive outcomes.

Key responsibilities include:

• Managing a supported housing caseload and delivering housing-related support

• Working with residents experiencing mental health issues, asylum seekers, ex-offenders, and individuals affected by domestic abuse

• Completing support plans, risk assessments, and safeguarding referrals

• Supporting tenancy sustainment and addressing issues such as rent arrears and anti-social behaviour

• Liaising with local authorities, probation services, health professionals, and specialist support agencies

• Promoting independence while ensuring residents’ safety and wellbeing

• Maintaining accurate records and case notes using housing management systems

• 5 Days a week on site 

Essential experience

To be considered for this role, you must have:

• Previous experience working as a Supported Housing Officer

• Proven experience supporting vulnerable client groups, including:

  • Individuals with mental health needs

  • Asylum seekers

  • Ex-offenders

  • Survivors of domestic abuse

• Strong knowledge of safeguarding, risk management, and support planning

• Excellent communication, resilience, and case management skills