Human Resources Advisor x 2

Seymour John Ltd

Human Resources Advisor x 2 | Hereford | up to £38,000 | Fixed Term Contract until 2027 (opportunity to go permanent)

Office based (with 1 day working from home during off peak times which are Jan – September)

The Company

My company are within the Retail Sector

The role

To provide professional, consistent first line HR support within a fast-paced operational environment. This role has a strong focus on employee relations, supporting managers with day-to-day people matters to ensure a fair and compliant team.

Key responsibilities

  • Act as the first point of contact for managers on employee relations including disciplinaries, grievances, investigations, absence management and performance concerns.
  • Provide responsive, practical HR advice to employees and managers
  • Support day to day queries via the HR inbox, phone and onsite presence.
  • Manage and support a high volume of ER casework
  • Supporting the HR Manager, coach and guide managers to build confidence and capability handling people issues
  • Ensure consistency, compliance and fairness in decision making
  • Build strong working relationships with Operational leaders
  • Support peak periods with recruitment and selection
  • Support employee inductions on a regular basis
  • Ensure accurate contractual changes are processed in a timely manner
  • Keep up to date on all legislation and ensure relevant policy changes are implemented
  • Absence management monitoring: Closely liaising with employees on sick leave to ensure all documentation is accurate and recorded and required support is provided.
  • Ensuring all maternity, paternity and parental leave is monitored and managed
  • Attend internal and external meetings to represent the department and/or Company

Personal Profile

  • Proven experience in a HR Advisor/Officer role within a fast-paced environment
  • Good employee relations experience and confident on advising
  • Experience supporting frontline/shift-based teams
  • Ability to prioritise and work at pace in a high-volume environment
  • Good working knowledge of current employment law

For further information, please contact Rhian Mountjoy 

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