Implementation Administrator

We are EPM. We are far from your average service provider. Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine. We don’t do office politics or “that’s not my job”. We listen, support and take ownership.

We have been proudly delivering valuable services to schools across the UK for over 30 years. We are passionate about service and we’re on a mission to revolutionise our colleague’s and client’s experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.

We are looking for a highly organised and proactive Implementation Administrator to join our team.

This is an exciting opportunity for someone who enjoys administration, coordination, and supporting projects from start to finish. You will play a key role in supporting the implementation process, ensuring tasks are completed efficiently and customers receive a high standard of service throughout.

• Supporting the implementation team with administrative tasks
• Coordinating onboarding and implementation activities
• Managing and updating internal systems and databases
• Scheduling meetings, calls, and training sessions
• Preparing documentation and reports
• Communicating with internal departments and external clients
• Monitoring progress of implementations and following up on actions
• Ensuring all records and documentation are accurate and up to date

• Previous administration experience preferred
• Strong organisational skills and attention to detail
• Excellent communication skills
• Ability to manage multiple tasks and priorities
• Confident using Microsoft Office and internal systems
• Positive attitude with a willingness to learn
• Ability to work independently and as part of a team

• A supportive and collaborative team
• Opportunities to learn and develop
• Hybrid/flexible working 
• Explore career development opportunities.

Why choose EPM?

• Receive 26 days of annual leave plus 8 days for bank holidays
• Enjoy a generous pension package.
• Access the BUPA Cash Plan.
• Participate in the cycle to work and tech schemes.
• Engage in tailored learning and development programs.

If you are organised, motivated, and enjoy working in a fast-paced environment, we would love to hear from you.