Import Operator

Import Operator - Felixstowe

£32-35K

25 days annual leave + Bank Holidays

Hours: 8.30-5pm

Company pension scheme

Free parking

Cycle to work scheme

Mental Health scheme

Company events

Join a Global Logistics Powerhouse!

Ready to move your logistics career full speed ahead?
Join a fast-paced, fun, and friendly team with over 150 years of logistics expertise delivering global supply chain solutions, including:

• Multi-modal freight forwarding
• Air freight & sea freight
• Warehousing & fulfilment
• Import & export logistics
• Worldwide shipping solutions

We’re looking for an experienced Import Operator to join the busy Felixstowe office — where no two days are the same (and the coffee disappears fast ).

What You’ll Be Doing

As an Import Operator, you’ll keep cargo moving smoothly across the globe while juggling paperwork like a logistics ninja.

Your Daily Cargo Mission:

Load and manage import jobs
Liaise with customers, hauliers & carriers
Handle Bills of Lading & shipping documentation
Process invoices and job administration
Work with INCO Terms like a pro
Use systems including Destin8, CNS, Excel & Teams
Keep shipments on track and customers happy
Support the operations team with day-to-day logistics tasks

No customs clearance knowledge needed — they won’t throw you into the deep end without a life jacket

What We’re Looking For

Essential Skills & Experience:

2+ years in logistics, shipping, freight forwarding, or operations
 Knowledge of Bills of Lading & shipping documents
Understanding of INCO Terms
Experience using Destin8, CNS, Excel & Teams
Strong communication skills with customers and transport partners
Ability to stay calm when the inbox explodes at 4:55pm

Bonus Points

FCL Forward Office experience
Container shipping knowledge
Import operations background within freight forwarding