Infrastructure & Backup Engineer L4

The Role

The Infrastructure & Backup Engineer – L4 is responsible for the design, delivery, and ongoing operation of resilient infrastructure and data protection solutions for financial services customers.

This is a senior, hands-on technical role where you will act as a subject matter expert across infrastructure, backup, and recovery, as well as a key escalation point for complex environments. You will play a critical role in ensuring services are secure, compliant, highly available, and aligned to regulatory and operational resilience requirements.

Key Responsibilities

• Design, implement, and support infrastructure across on-prem, private cloud, and Azure environments
• Deliver enterprise-grade backup and recovery solutions aligned to RPO/RTO requirements
• Lead backup, restore, and disaster recovery planning, testing, and validation
• Ensure infrastructure and backup services are performant, stable, and secure
• Act as L4 escalation for complex infrastructure and recovery issues
• Lead root cause analysis for major incidents and recovery failures
• Provide technical leadership during high-risk changes and outages
• Support customer implementations, migrations, and technical delivery
• Contribute to pre-sales solution design and technical assurance
• Ensure solutions meet time, cost, quality, and regulatory requirements
• Support service transition into live environments with full operational readiness
• Maintain lifecycle management including upgrades, refreshes, and decommissioning
• Support audits, risk assessments, and regulatory compliance activities

Experience & Knowledge

Essential:

• Strong experience in senior infrastructure engineering roles
• Expertise in backup and recovery technologies and testing strategies
• Experience with Azure and private cloud infrastructure environments
• Strong understanding of disaster recovery and operational resilience
• Experience supporting regulated or financial services environments
• Strong solution design, implementation, and troubleshooting capability

Desirable:

• Experience within managed services environments
• Knowledge of backup tools (e.g. Veeam, Commvault, Rubrik)
• Experience with hybrid and Azure IaaS architectures
• Understanding of ITIL and service transition models
• Awareness of compliance standards (e.g. FCA, ISO, PCI-DSS)

Benefits

• Pension with employer contributions
• Private healthcare
• Discounted gym memberships
• 25–27 days holiday + bank holidays + birthday off
• 24/7 wellbeing support + Team Claranet initiatives

Ready to apply? Click ‘apply’ and join Claranet today.
For full job description, please visit our careers site.