Interim Head of Facilities

Our client is a public sector organisation who are seeking an Interim Head of FM to join their large in-house facilities team. They are looking for a senior FM professional to operationally lead and manage the day to day delivery of a wide-range of facilities management services including all aspects of soft FM/customer facing service lines such as reception, security, grounds, portering and cleaning. Total team of c.150 staff.

Summary of Key Responsibilities

• Creating a culture of service excellence
• Management of operational performance across their in-house teams and contracted suppliers ensuring adherence to SLA’s and KPI’s
• Departmental leadership including the mentoring and training of staff
• Change management and transformation

Person Specification

The successful post holder will possess a significant background in leading the delivery of best in class facilities services across a similar large multi-site operation with a focus on delivering high levels of customer service. In addition to developed leadership ability within a comparable collegiate and collaborative environment, you will also possess strong commercial and contract management acumen.

They are seeking a high energy individual with a can do approach who excels in ‘making a difference’.

This is an interim assignment for c.3-6 months whilst they make a substantive appointment which the interim candidate is welcome to apply for. The post will commence ASAP.