Interim Head of Revenues and Benefits
CPR
Bedfordshire | £550 per day Umbrella
A Local Authority in Bedfordshire is seeking an experienced Interim Head of Revenues and Benefits to lead a high-performing service responsible for the full range of statutory Revenues and Benefits functions.
This is a senior leadership role with responsibility for Council Tax, Business Rates, Housing Benefits, Local Council Tax Support, and the Corporate Fraud Team, with a strong focus on the collection fund, policy development, service transformation, and financial sustainability.
Key Responsibilities:
- Lead and manage the Revenues, Benefits and Corporate Fraud services.
- Drive performance, compliance, income collection and service improvement.
- Provide expert advice on Revenues and Benefits legislation to senior leaders and elected members.
- Oversee collection fund management and financial performance.
- Lead policy development and transformation initiatives to modernise service delivery.
- Promote the effective use of digital tools and technology to improve customer outcomes and operational efficiency.
- Proven track record of operating at a senior leadership level within a Revenues & Benefits service.
- Extensive knowledge of Council Tax, Business Rates, Housing Benefits and associated legislation.
- Experience managing large, complex statutory services and driving service transformation.
- Strong understanding of collection fund management and performance improvement.
- Demonstrable experience applying digital solutions to enhance service delivery.
- Excellent leadership, stakeholder management and communication skills.
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