IT/OT Support Technician

📍 Worcester (Worcester Six Business Park, WR4 0AD) - Onsite
💼 Contract: 6-Month Rolling
⏰ 37 Hours per Week
💰 £30-£40 PAYE / £40-£54 Umbrella
📄 Inside IR35

We are currently recruiting for a Manufacturing IT/OT Support Technician to join Siemens Energy at their Worcester site. This is an excellent opportunity to work within a critical manufacturing environment, supporting the delivery of secure, efficient, and standardised digital operations across production systems.

This is a hands-on, site-based role, combining IT and Operational Technology (OT) support, with a strong focus on industrial cybersecurity, network infrastructure, and digital manufacturing systems.

You will play a key role in supporting the convergence and development of IT/OT systems, ensuring secure and resilient operations aligned with corporate standards. Working as part of a small, agile team, you'll deliver high-quality digital services to production areas while collaborating closely with engineering, operations, and global IT teams.

• Provide hands-on support for IT/OT systems within the manufacturing environment
• Collaborate with engineering, operations, and maintenance teams to maximise uptime and performance
• Support local and global manufacturing software solutions
• Assist IT Technical User Support activities, including holiday cover

• Support delivery of local IT/OT projects
• Ensure compliance with global standards such as ISO/IEC 27001 and IEC 62443
• Maintain hardware and software standards across production systems

• Configure and maintain secure OT network connectivity, including vendor equipment
• Document local network architecture and configurations
• Manage OT assets and support business continuity and disaster recovery planning

• Support secure and resilient IT/OT operations across the factory
• Work with global cybersecurity teams to implement and improve security measures
• Support secure onboarding of new digital assets
• Ensure adherence to cybersecurity and patch management standards

• Act as a technical liaison between IT, OT, engineering, and business teams
• Contribute to global IT/OT initiatives and standardisation efforts
• Deliver high-quality service aligned to performance and security metrics

• Degree in Information Technology, Engineering, or a related field
• Experience in a technology support role, ideally within manufacturing or OT environments
• Knowledge of IT networking fundamentals
• Understanding of cybersecurity frameworks / industrial cybersecurity principles
• Strong communication and stakeholder engagement skills
• Ability to manage workload effectively and solve problems independently

• Experience with IIoT connectivity (e.g., OPC UA)
• Exposure to cloud platforms such as AWS Connected Factory
• Familiarity with OT hardware including PLCs, HMIs, and industrial sensors

• Location: Siemens Energy Limited, Worcester Six Business Park, WR4 0AD
• Contract: 6-month rolling
• Working Hours: 37 hours per week
• IR35 Status: Inside IR35
• Pay Rate: £30-£40 PAYE (£40-£54 Umbrella equivalent)

If you're an IT/OT professional looking to work at the forefront of digital manufacturing and industrial cybersecurity, apply today with your CV.

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.