IT Support Technician
Pure Resourcing Solutions Limited
Location: Great Yarmouth (On Site)
This role offers the opportunity to work in a broad IT support position, delivering reliable technical assistance to users while supporting core systems and services. The successful candidate will be technically capable, adaptable, and comfortable working across a range of common enterprise technologies.
Please note, appointment to this role is subject to obtaining the appropriate Security Clearance.
Role
- Provide 1st to 3rd‑line IT support across end‑user devices, applications and local infrastructure
- Support and administer Microsoft technologies including Active Directory, Azure Active Directory and Microsoft 365
- Deliver IT onboarding and offboarding processes, including user account setup and inductions
- Build, configure and troubleshoot PCs, laptops and peripherals
- Diagnose and resolve hardware, software and operating system issues
- Support day‑to‑day administration of email, collaboration and document management platforms
- Monitor and maintain network connectivity and associated infrastructure components
- Apply software updates, patching and basic security best practices
- Coordinate with third‑party support providers where escalations are required
- Manage workload through a structured helpdesk or ticketing system
- Monitor backup processes and support data recovery activities
Experience Required
- Previous experience in an IT support or technical support role
- Hands‑on experience supporting Microsoft Windows and Office 365 environments
- Working knowledge of Active Directory and cloud‑based directory services
- Exposure to Azure or other cloud platforms
- Understanding of core networking concepts such as TCP/IP, DNS, DHCP, switches and VPNs
- Experience providing both onsite and remote support
Apply Now!
Apply Now →
Application opens at the source listing. Free for jobseekers.