Key Account Manager
Active Staff
Easy apply
37.5h per week (Monday - Friday)
We are proud to be working with our prestigious client who, due to expansion, is seeking a Key Account Manager to manage and grow customer relationships across Health and Pharmacy channels at national and regional levels, with a focus on Greater London. This will include 2 days in the office in Surrey and 3 days mixed between client visits in London and WFH.
Benefits for the Key Account Manager:
- Free Parking on site
- Pension
- Hybrid working
- Private Health Assurance and Insurance
- Performance based bonus
- Income Protection
- Enhanced family leave
- On-site Gym
- Health and Well-being contribution (£60 a month)
- Health and wellbeing scheme
Responsibilities for the Key Account Manager:
- Collaborate closely with the Head of Retail and cross-functional teams to deliver channel strategy
- Translate strategy into account plans aligned to commercial targets and category growth
- Develop, negotiate, and deliver annual Joint Business Plans (JBPs) with key retail partners
- Identify and onboard new retail partners in line with channel and geographic priorities
- Build business cases and proposals to secure listings and expand distribution
- Build and maintain strong relationships with key decision-makers
- Act as the main point of contact, ensuring consistent account management
- Plan and deliver promotional calendars and in-store activations
- Analyse sales and ROI to optimise performance, engagement, and growth
- Deliver account reviews, reports, and forecasts to stakeholders
The person for the Key Account Manager:
- 2+ years’ experience in Key or National Account Management with proven commercial results
- Experience managing national/regional retail accounts (ideally Health, Pharmacy, or OTC)
- Strong experience negotiating and delivering Joint Business Plans
- Experience with major UK pharmacy and health retailers
- Experience in retail promotions and trade activation
- Strong analytical skills across sales, market, and shopper data
- Health, Beauty, or Wellness experience (desirable)
- Omnichannel retail experience (desirable)
- Full UK driving licence
- Commutable to Greater London, with travel to Surrey HQ (~2 days/week)
Apply Now →
Application opens at the source listing. Free for jobseekers.