Lettings Negotiator

We are looking for a proactive, confident and experienced negotiator who can take ownership of the lettings process from enquiry through to move-in - delivering a seamless, compliant and high-quality experience for both landlords and tenants.

You will play a key role in maintaining our strong market presence across the Cynon Valley and beyond, ensuring properties are let quickly, correctly, and at the best possible price.

Key Responsibilities

Lettings & Deal Progression

• Register applicants and match them to the right homes quickly and effectively
• Conduct viewings with confidence, professionalism, and local knowledge
• Negotiate offers to achieve the best outcome for our landlords
• Progress lets efficiently from enquiry to move-in
• Work to and exceed agreed targets and KPIs

Landlord Relationships

• Build strong, lasting relationships with landlords
• Provide honest, informed rental advice based on local market conditions
• Keep landlords fully updated with feedback, progress, and strategy
• Identify opportunities to win new instructions and grow our portfolio

Compliance & Standards (Wales)

• Ensure full compliance with Rent Smart Wales requirements
• Operate in line with the Renting Homes (Wales) Act and occupation contract framework
• Ensure all documentation, processes, and timelines are handled correctly
• Work closely with the wider team to maintain high compliance standards across all lets

Marketing & Presentation

• Prepare and launch properties on Rightmove and Zoopla
• Ensure listings are accurate, engaging, and reflective of the T Samuel brand
• Maintain high presentation standards across all properties
• Keep CRM systems up to date and organised

Team Contribution

• Work collaboratively with the lettings, maintenance, and accounts teams
• Contribute to a positive, driven office culture
• Support continuous improvement in processes and service delivery

What We’re Looking For

• Minimum 2–3 years’ lettings experience (essential)
• Strong understanding of Welsh legislation and compliance
• A proven ability to win business and close deals
• Confident communicator with excellent people skills
• Highly organised with strong attention to detail
• Full UK driving licence and access to a vehicle