Maintenance Operative

Join the Atlas Workplace Services Team as a Maintenance Operative in London!

Are you skilled and dedicated to maintaining high standards and ensuring seamless operations across client sites?

In this critical role, you will execute statutory and routine PPMs and promptly address reactive maintenance issues, ensuring strict adherence to contract Service Level Agreements (SLAs) to maintain our standards.

We seek a Maintenance Operative adept at delivering top-quality planned maintenance and reactive repairs, with a strong emphasis on compliance PPM across diverse disciplines. Are you ready to join a team where your expertise will have a substantial impact?

Principal Duties and Responsibilities

• Deliver high standards in line with Atlas competencies, completing Portfolio M&E PPM, minor works, and all scheduled tasks safely and efficiently (including those delivered by service partners).
• Maintain clear communication with Clients, Customers, and the wider team, providing regular updates, performance reporting, and ensuring a high-quality service with a goal of 100% customer satisfaction.
• Provide technical support, advice, and guidance to both Customers and colleagues, ensuring best value for money through accurate resource and material selection.
• Collaborate with Account Coordinators, Schedulers, Management, and Sub-Contractors to deliver work to SLA, while building strong working relationships across all stakeholders.
• Take full ownership of assigned sites, ensuring Maximo is regularly updated, timesheets are accurate, and all administrative requirements are met.
• Participate in a 7-week shift rota, including evenings, weekends, and out-of-hours call-out responsibilities when rostered.

Core Tasks

Fabric & General Maintenance
Carry out minor carpentry and building fabric repairs, including work on doors (locks, hinges, closers, hardware), access hatches, seating components (training provided), and general repairs to floors, walls, and woodwork. Complete general maintenance tasks such as unblocking toilets and sinks, graffiti removal, gutter cleaning (SkyVac), and lamp checks (head office).

Plumbing
Diagnose and repair plumbing faults, including toilet systems (both close coupled and concealed), taps, valves, pipework, drainage issues, leaks, and sealant replacement.

PPM (Planned Preventative Maintenance)
Undertake scheduled PPM activities including drainage and interceptor checks, roof inspections and upkeep, façade and graffiti inspections, legionella control tasks (head office), and cleaning/descaling of taps, shower heads, filters, and grilles.

Essential Knowledge, Skills and Experience for this role

• Strong, demonstrable competencies of dealing with fabric related works in a maintenance environment.
• 2 years previous experience within similar environment, and in particular, across area multi sites and multi discipline service delivery
• Background in engineering or property maintenance
• Experience of working with asset/work management systems such as MAXIMO / CAFM systems on smartphones
• Ability to manage priorities in line with business needs
• Ability to turn hand to most activities within a building maintenance environment

At Atlas Workplace Services, we believe great buildings start with great people. That’s why we’ve reimagined facilities management to put people first—those who work in the spaces we care for, and those who deliver our services every day.

We’re not just another FM provider — we’re a top-10 industry leader committed to doing things differently, with a personal touch, smart technology, and a passion for going the extra mile.

As part of an Employee Ownership Trust (EOT), Atlas Workplace Services is proud to be a company where our people have a meaningful stake in our success.  Being part of an EOT isn’t just about sharing in the company’s performance; it’s about creating a culture of shared responsibility, collaboration, and pride in what we achieve together.