Medical Receptionist
Pertemps Crawley Perms
The Role
As a Medical Receptionist, you will act as the first point of contact for patients, supporting them throughout their journey from initial enquiry through to aftercare.
Key Responsibilities
- Welcoming patients and providing a professional front-of-house experience
- Managing patient enquiries via phone, email, and face-to-face communication
- Coordinating appointments, clinic schedules, and patient flow
- Updating and maintaining accurate patient records and internal systems
- Supporting the patient journey from initial consultation through to aftercare
- Handling payments and general administrative duties
- Carrying out follow-up communication and post-appointment calls
- Liaising with clinicians and the wider team to ensure a seamless patient experience
- Ensuring all records and documentation are maintained accurately and confidentially
The Candidate
- Previous experience within a reception, healthcare, or customer-facing office role
- Excellent communication & interpersonal skills
- Highly organised with strong attention to detail
- Comfortable working within a fast-paced environment
- Strong IT skills, including Microsoft Office
- Professional, empathetic, and proactive approach
- Flexible team player with a positive attitude
The Package
- Monday to Friday working hours
- Starting salary of £26,000 per annum
- 25 days holiday plus bank holidays
- Amazing company benefits provided
This is a fantastic opportunity to join a supportive and growing organisation offering long-term stability within a professional environment.
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