Mental Health Ambulance Care Assistant
Service Care Solutions
Are you passionate about making a difference in people’s lives during challenging times? We are currently seeking dedicated Mental Health Ambulance Care Assistants to join our dynamic team based in Burgess Hill, Sussex. This is an exciting opportunity to work flexibly on an ad hoc basis, supporting individuals during mental health crises and providing vital transportation services across the region.
About the Role:
As a Mental Health Ambulance Care Assistant, your primary responsibility will be to support service users with mental health needs during transportation to hospitals, mental health facilities, prisons, or homes. You will work alongside multidisciplinary teams including nurses, social workers, police, and other healthcare professionals to deliver compassionate, patient-centered care. Most transfers involve two- or three-person crews, but occasional solo driving may be required. Key duties include assisting with patient handling, safe transport, maintaining vehicle cleanliness, and ensuring all safety protocols are followed.
Candidate Responsibilities:
- Support service users onboard specialist mental health ambulances
- Collaborate with healthcare professionals during transfers
- Transport individuals safely between various facilities and locations
- Assist with patient handling, transfers, and physical intervention if necessary
- Complete accurate handovers to clinical teams
- Maintain vehicle safety and cleanliness
- Drive responsibly in accordance with company policies
- Competitive hourly pay rate of £16.07 LTD rate (£14.24 PAYE Inclusive) both Inc of Holiday and N
- Dedicated Specialist Consultant for ongoing support
- Work with thousands of clients nationwide
- Daily Payroll Runs for prompt payments
- Free Candidate Registration
- Referral and Loyalty Bonus Schemes
- Free Compliance Checks to ensure onboarding ease
- Full UK manual driving licence
- Experience supporting individuals with mental health needs or in similar care environments
- Calm, considerate, and confident approach
- Strong communication and interpersonal skills
- Physically fit for patient handling duties
- PMVA training (essential)
- Ability to work flexibly with various shift patterns including early mornings, evenings, and weekends
The role offers flexible ad hoc shifts, including:
- 07:00–19:00
- 10:00–22:00
- 08:00–20:00
- 09:00–17:00
- 06:00–14:00
- 08:00–16:00
- 10:00–20:00
Rotas are released on a rolling basis, with around 2 shifts per day.
- Right to Work in the UK
- Employment history & references
- Enhanced DBS check
- Occupational Health clearance
- Mandatory training compliance
- PMVA certification
- Relevant professional registrations or qualifications
To begin your application, contact our recruitment consultant, Samantha Dix at (url removed) with a copy of your CV, Evidence of PMVA/MAPA certificate and Right to work. We look forward to welcoming motivated individuals to join our team of Mental Health Ambulance Care Assistants and make a real difference in mental health care.
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