Mother and Baby Support Worker

Mother and Baby Support Worker
Family Residential Centre
Market Harborough, Leicestershire
£26,142 - £29,463 (plus approx. £3,000 per year for night allowance)
Permanent and full time
3 week rolling rota
🤩 Nursery Workers/Early Years Workers would be perfect for this role!

We are recruiting for a permanent, full-time Residential Support Worker to join our Mother & Baby Family Residential Service based in Market Harborough. In this role, you will support mothers (and occasionally fathers) and their children who are completing a 12–16 week residential assessment programme through the courts. Families may be referred for a variety of reasons, including young parenthood, domestic abuse, substance misuse, mental health concerns, or additional safeguarding needs. Your role will involve supporting parents to safely care for and meet the needs of their children, whilst providing guidance, encouragement, and practical support throughout their placement. You will work closely with families to help them develop their parenting skills and create a safe, nurturing environment for their children, in line with court expectations and care plans. This is a highly rewarding but responsible position, as the work completed within the service can play a significant part in helping families remain together wherever it is safe and appropriate to do so.

🏡 About Our House
We offer specialist residential support to families who need help with parenting young children. The centre includes 3 self-contained flats, each accommodating a family. Families may be coping with:
Moderate to high learning needs
Domestic abuse recovery
Substance or alcohol misuse
Mental health issues or past trauma
Our goal is to empower parents in their parenting journey, while they undergo formal assessment by children’s services.

💼 Your Role
As a Residential Support Worker, you’ll be part of a dedicated team supporting families to grow in confidence, stability and independence.
Key responsibilities include:
🔹 Building strong, supportive relationships with families
🔹 Helping promote daily routines, safety, and wellbeing
🔹 Assisting with cooking, cleaning, and household tasks
🔹 Supporting colleagues through role modelling and teamwork
🔹 Keeping accurate records and documentation
🔹 Maintaining a safe, nurturing environment at all times
🔹 Working closely with other professionals and agencies
🔹 Upholding safeguarding practices

✅ What You’ll Need
Experience working with early years such as nursery settings or other similar settings would be highly beneficial in this role but not essential.
🎓 A Level 3 Diploma in Residential Childcare (or willingness to complete it within the required timeframe)
📅 Experience working with families in a similar residential or support setting
🛡 A clear understanding of safeguarding and protecting children and young people
🧠 Strong communication and people skills
📆 Flexibility to work shifts including weekends and bank holidays
🚗 Willingness to travel to support other nearby homes in Hinckley, Coalville, Mountsorrel and Syston. Ideally, you'll be a driver.

💷 Pay & Reward
We’re proud of our Pay & Reward Framework which ensures pay is fair, competitive, and allows room for growth.
👉 Most new starters begin between the minimum and mid-point of the pay band, with clear progression routes based on performance and values alignment.

🎁 Benefits
✨ 26 days annual leave (rising to 30 days with service)
➕ Option to buy up to 5 additional days leave
👶 Enhanced family-friendly leave (maternity, paternity, adoption + more)
💰 Matched pension contributions (4% or 6%)
🧾 Salary sacrifice options for tax savings
⚰️ Death-in-service cover (4x salary for pension members)
🚲 Cycle2Work scheme
🎟 Retail, cinema, gym & theme park discounts
🦷 Optional health cash plan for dental, glasses, therapies etc.
📞 Free 24/7 Employee Assistance Programme
🎓 Access to Learning and Development platform