New Homes Sales Consultants

Job Title: New Homes Sales Consultants

Salary: £18.72 per hour - plus uncapped commission

Location: Wrotteresley Village, Perton, South Staffordshire WV6 7JD

Hours/ Shifts : 15 hours per week – Saturday and Sunday or 22.5 hours per week – Friday to Sunday

Contract type: 6 month Fixed Term 

County Town Homes 

County Town Homes is part of Housing Plus Group, one of the leading housing providers in the region, with a commitment to creating vibrant communities and delivering outstanding homes across all tenures. 

We are seeking customer-focused New Homes Sales Consultants to support the final open market sales phase at our flagship development, Wrottesley Village in Perton, 

With approximately 28 homes remaining, these roles will play an important part in maintaining customer confidence, maximising sales opportunities and supporting the successful sell-out of the remaining open market stock.

About the role

As part of the sales team, you will:

• Act as a key point of contact for prospective purchasers and existing customers.

• Conduct viewings and manage customer enquiries across the remaining open market plots.

• Support customers through the purchase journey from enquiry through to completion and handover.

• Assist with the management and progression of Part Exchange enquiries and transactions, including liaison with estate agents and customers.

• Assist with customer follow-up activity and maintain accurate records using Microsoft Excel, Outlook and Teams.

• Work closely with mortgage brokers, solicitors, surveyors, estate agents and internal teams to support timely completions.

• Assist with maintaining presentation standards across the development and sales office.

• Deliver a professional, honest and customer-focused experience aligned to the values and reputation of County Town Homes.

What skills and experience we are looking for:

• Have experience in new build, estate agency, residential property sales or other customer-facing sales environments.

• Previous experience or understanding of Part Exchange transactions would be advantageous.

• Are confident speaking with customers and conducting viewings.

• Have strong communication and relationship-building skills.

• Are organised, proactive and customer focused.

• Are comfortable using Microsoft Excel, Outlook and Teams to manage enquiries, pipelines, reporting and communication.

• Work well as part of a wider team and communicate effectively with colleagues and external partners.

• Understand the importance of customer service, trust and professionalism.

• Hold a full UK driving licence and have access to a vehicle.

We can offer you

A comprehensive induction programme with excellent learning opportunities; with mandatory and specialist training available. We can offer 25 days holiday (increasing with each year of service, up to a maximum of 30 days), bank holidays and three concessionary days over the Christmas period. We also offer the option to join our contributory pension scheme, access to a dedicated Employee Healthcare Portal, eye care vouchers and a cycle to work scheme. Please see our HPG Benefits page for more information.   

About Us

We’re one of the West Midlands’ largest housing and care providers, with over 33,000 homes and a bold vision for the future. We create places people are proud to call home. 

The way we work is shaped by three simple behaviours:

• Own it – make it happen
• Improve it - move things forward.
• Live it – show understanding and compassion

We’re building something special and need talented people to help lead the way. There’s never been a better time to join us and make a real difference.

Our Inclusive Culture: 

The Housing Plus Group is an inclusive employer committed to supporting all employees. We know that people perform better when they can be themselves, so creating a culture which is inclusive isn’t only the right thing to do, but is crucial to the success of any organisation. All of our employee networks make a positive contribution to how we are able to support all of our staff and includes networks such as our LGBTQ+ employee group, disability positive, heritage and culture and our allies’ network.

How to apply

Please hit the Apply Now button to apply online with your up-to-date CV.

Closing date: Friday 19th June - interviews may take place throughout the advert.

If you’d like an informal conversation about the roles, please contact Gerry McFall on (phone number removed).

• We are committed to carrying out safeguarding checks with all our colleagues. These checks may vary according to the role you have applied for, please refer to the job description for this role for details.
• We may close this vacancy early if we receive a high volume of applications.
• If you have not received an update within 2 working weeks of submitting your application, please assume that you have been unsuccessful on this occasion.

*Terms and Conditions are subject to review and may be amended from time to time, any changes to benefits advertised would be discussed during offer and onboarding.