NIGHT First Line Shift Manager
Pertemps Sheffield
Salary: £19.66 per hour
Shift Pattern: 4 on / 4 off Nights (min 3 months)
Hours: 17:45 – 05:45 (12-hour shifts)
About the Role
We are looking for a highly motivated and proactive Transport First Line Manager (FLM) to join our transport operation on a permanent night shift basis. This is a key leadership role responsible for the safe, legal, and efficient execution of transport operations while leading and supporting a team of drivers to achieve operational excellence.
You will play a vital role in ensuring service delivery, compliance, driver engagement, and performance management, while maintaining a strong focus on customer satisfaction and operational KPIs.
Key Responsibilities
Transport Operations
- Lead and manage drivers during the night shift, ensuring operational plans are delivered safely and efficiently.
- Review and amend daily transport plans where required.
- Monitor network SLAs and KPIs, taking action to address performance issues.
- Manage operational issues and provide timely resolutions for transport and warehouse-related challenges.
- Coordinate driver absence management and resource allocation.
- Conduct driver briefings and debriefings for employed, agency, and subcontractor drivers.
- Ensure all drivers are appropriately trained, qualified, and familiar with operational procedures and equipment.
- Complete and monitor pre-shift vehicle and driver compliance checks.
- Manage fleet compliance and ensure adherence to transport legislation and company standards.
- Handle accident and breakdown management in line with company procedures.
- Act as the primary point of contact for drivers throughout the shift.
- Prepare and conduct regular driver performance reviews and 1-2-1 meetings.
- Lead, motivate, and develop a team of drivers to achieve high levels of engagement and performance.
- Manage attendance, conduct, disciplinary, and grievance matters in line with company policies.
- Promote a positive culture focused on safety, teamwork, and continuous improvement.
- Support recruitment, onboarding, training, and development activities.
- Build strong working relationships with agency providers and subcontractors.
- Monitor operational costs and identify opportunities to improve efficiency.
- Analyse performance trends including fuel usage, accidents, and service levels.
- Support transport projects and continuous improvement initiatives.
- Contribute to operational change programmes as required.
Essential Experience & Skills
- Previous experience within a transport, logistics, or distribution environment.
- Supervisory or team leadership experience.
- Strong understanding of transport compliance and legal requirements.
- Excellent communication and people management skills.
- Ability to make decisions and solve problems in a fast-paced operational environment.
- Good IT skills, including Microsoft Office applications.
- Strong organisational and planning abilities.
- Commercial awareness and understanding of operational KPIs.
- Ability to work effectively under pressure and manage multiple priorities.
- Management Experience
- Full understanding of Health & Safety requirements within a transport environment.
- Previous transport office experience.
- Experience managing agency and subcontractor drivers.
- Good standard of secondary education.
- Strong numerical and analytical skills.
- Competitive pay rate of £19.66 per hour.
- 4 on / 4 off night shift pattern.
- Opportunity to lead a high-performing transport team.
- Ongoing training and development opportunities.
- Supportive working environment with opportunities for career progression.
- Company benefits package.
If you are an experienced transport professional with a passion for leadership, safety, and operational excellence, we'd love to hear from you. Apply today to join our team as a Transport First Line Manager (Nights) and help drive our operation forward.
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