Nordic & Polar Travel Specialist

Nordic & Polar Travel Specialist
This leading destination specialist Tour Operator is looking for a dynamic travel professional to join their team as a Nordic & Polar Travel Specialist. In this role you sell bespoke and package holidays across the Nordic & Polar regions, including expedition cruises.   Offering a basic salary of £30k to £33k plus realistic commission of £7k to £10k, you will also have the opportunity to experience their diverse range of destinations for yourself on regular educational trips.  Hybrid working in beautiful Surrey office. 

Nordic & Polar Travel Specialist - Role & Responsibilities:

• Put together bespoke trips to meet clients requirements.
• Responding to reservations over the phone, via email, & live chat.
• Maximise upselling opportunities, including the sale of ancillary products to achieve revenue targets.
• Deal with customer queries, providing exceptional personalised customer service.
• Regular follow ups to help maximise conversion and provide feedback as to non-conversion.
• Maintaining excellent knowledge of the destinations and product range.
• Cross sell across to other destinations appropriate to the customers needs.

Nordic & Polar Travel Specialist – Skills & Experience required:

• Excellent travel sales expertise and proven ability to achieve sales targets within a travel sales environment.
• Strong knowledge of the Nordics and / or Polar regions through travel sales experience or personal travel. .
• Exceptional customer service and administrative skills
• Ability to demonstrate and ability to influence and negotiate.
• Excellent spoken and written English.
• Results and target driven, and self motivated.
• Previous successful candidates have been from reservations, Travel Consultant, Travel Agent or Reservations consultant, Tailor-made Consultant, Travel Specialist, Travel Advisor.

Travel Specialist - Key Benefits:

• Salary £30k to £33k dependent on experience plus commission - £7k to £10 is realistic. 
• Hybrid office / home based role, 2 days in the office
• Monday to Friday 8 – 4, 9 to 5 or 10 – 6  with Saturdays on a rota (approx. 1 per month).
• Out of hours phone cover on a rota basis (twice per year) with additional payment of £250 per week
• Range of staff benefits including discounted travel, health cash plan, subsided gym membership, wide range of well being treatments at discounted rates & social events.
• Beautiful modern offices

Please apply for the position of Nordic & Travel Specialist online or email your cv to (url removed)