Operations Manager
Hales Group
Working closely with a talented Head of HR & Operations, this role would ideally suit a proactive senior administrator with previous exposure to HR and experience handling high-level confidential information.
Key Responsibilities
HR & Employee Support
- Supporting onboarding, offboarding, employee administration, and engagement initiatives
- Administering employee benefits and assisting with payroll processes
- Coordinating performance reviews and appraisal processes alongside leadership teams
- Monitoring sales and recruitment KPIs and producing reports for the Senior Leadership Team
- Providing consultants with performance data and insights
- Maintaining internal systems and helping to improve operational efficiency and processes
- Managing invoicing activities and supporting credit control processes
- Processing expenses and ensuring accurate financial records are maintained
- Managing relationships with third-party suppliers
- Coordinating and delivering internal communications across the business
- Managing contractor onboarding and compliance processes
- Maintaining records for temporary and contract workers
- Supporting process management through HR platforms (full training provided)
This is a varied and fast-paced role that would suit someone who thrives in a busy environment. Depending on business needs, you will be expected to reprioritise workloads at short notice while maintaining clear communication with stakeholders and managing expectations effectively.
Strong communication skills, confidence in managing upwards, and the ability to challenge decisions constructively are essential. You will regularly work autonomously on projects and initiatives with minimal supervision.
If you have previous experience supporting a busy office across administration, HR operations, and recruitment, we would love to hear from you. Our client is ideally looking for someone to start within the next four weeks, so interviews will be arranged promptly.
This is a permanent position based near London Bridge, with a hybrid working pattern of four days in the office and one day remote. Working hours are Monday to Friday, 8:30am – 6:00pm.
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