Operations Manager - Social Housing

The Ops Manager will lead operational and commercial teams out of their Yorkshire branch, delivering Social Housing planned works. You'll be the lead for the Yorkshire region with full autonomy, and will pick up a high volume 5 year planned works contract and oversee delivery from start to finish, alongside other projects as they continue to expand in the Yorkshire area.

Client Details

Our client is a Social Housing maintenance contractor, delivering high quality planned refurbishment and decarbonisation works for local authorities and housing associations. Due to continued growth, they are looking for a Branch Manager to lead the successful delivery of large scale planned works contracts.

Description

• Lead the operational and commercial delivery of large scale social housing planned works contracts.
• Manage branch P&L performance, ensuring financial targets and margins are achieved.
• Oversee multiple concurrent projects including decent homes, decarbonisation/retrofit & fire protection.
• Provide leadership and direction to operational, commercial, and site based teams.
• Drive programme performance, productivity, compliance, and customer satisfaction.
• Ensure robust commercial management including valuations, cost control, forecasting, and risk management.
• Build and maintain strong relationships with clients, residents, supply chain partners, and stakeholders.
• Support business development activities, framework opportunities, and contract mobilisation.
• Promote a positive health & safety culture and ensure full compliance across all operations.
• Mentor and develop high-performing teams through strong people leadership.

Profile

• Proven experience managing large scale planned works contracts within social housing.
• Strong operational and commercial leadership capability.
• Experience managing Contract Managers and delivery teams.
• Proven ability to manage P&L responsibility and deliver financial performance.
• Strong understanding of contract delivery, programming, commercial controls, and compliance.
• Ability to lead large multidisciplinary teams in a fast paced environment.
• Excellent communication, leadership, and organisational skills.

Job Offer

• £70,000-£80,000 salary
• £6,500 car allowance or company car
• 15% annual company performance bonus
• Competitive employer pension contribution
• Clear opportunity to progress as the business continues to grow