Order-to-Cash
BDO LLP
Job description
We are seeking an experienced Order-to-Cash Process & SAP Lead to drive process optimization, system enhancements, and operational excellence across the OTC lifecycle. This role will combine strong functional expertise, technical capability, and stakeholder collaboration to improve efficiency, reduce risk, and support business growth.
We are offering an initial 12 month contract, with the option of permanent opportunities. Starting as soon as possible with an excellent day rate, employed via an Umbrella company.
About the role:
We are looking for an economist / data or business analyst to, as part of a team, drive forward a high-profile opportunity to help shape how the firm embeds growth and competitiveness in its supervisory activity.
Key responsibilities include:
- Lead and support end-to-end OTC processes including:
- Order Management
- Billing & Invoicing
- Collections & Credit Control
- Trade Promotions and Pricing
- Act as a subject matter expert (SME) for all OTC-related activities and best practices.
- Ensure processes align with financial controls, compliance standards, and customer experience objectives.
- Analyse current ("as-is") OTC workflows to identify inefficiencies, bottlenecks, and control gaps.
- Design and implement improved ("to-be") processes that enhance performance, accuracy, and scalability.
- Drive continuous improvement initiatives, leveraging data insights and KPIs.
- Standardize and document processes across regions/business units where applicable.
- Lead functional design and implementation activities within ERP systems, with a focus on:
- SAP SD (Sales & Distribution)
- SAP S/4HANA
- Translate business requirements into system specifications and configurations.
- Partner with IT and external vendors on system upgrades, enhancements, and integrations.
- Support testing cycles (UAT, SIT) and ensure successful deployment of system changes.
- Serve as the technical authority for:
- Billing and Invoicing processes
- Pricing and Trade Promotions configuration
- Credit Management
- EDI (Electronic Data Interchange) integrations
- Troubleshoot complex system and process issues, providing effective and sustainable solutions.
- Ensure data accuracy, integrity, and system reliability across OTC processes
About you:
- Proven experience in Order-to-Cash processes, particularly in order management, collections, and trade promotions.
- Strong hands-on experience with SAP SD and/or S/4HANA (configuration and functional design).
- Demonstrated track record in process improvement, transformation, or system implementation projects.
- Solid understanding of credit management, pricing structures, billing, and EDI integration.
- Excellent analytical and problem-solving skills.
- Strong stakeholder engagement and communication capabilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Experience in large-scale ERP transformation or S/4HANA migration programs.
- Knowledge of automation tools and digital transformation initiatives within OTC.
- Relevant degree or professional qualification in Finance, Business, or IT-related discipline.
Additional Information:
Location: London – Onsite, with some travel to Slough
Duration: 12 months with options for permanent
Are you ready to join the team? Click on the link to apply!
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