Outreach Support Worker

Central Recruitment is working with one of the UK's oldest not-for-profit housing associations. They focus on providing good homes and housing services, making a positive difference in communities, and creating an inclusive and supportive place to work.

Our client is currently recruiting for an Outreach Support Worker to work in the Greenwich & Blackheath areas at a service that provides support and crisis intervention to former rough sleepers living in independent accommodation.

• 37.5 hours per week
• Monday - Friday
• Shifts: 09:00 - 17:00
• Temporary: approx. 4 weeks, with the possibility of extension
• £16.95 per hour (£14.80 per hour, with £2.15 holiday pay)

Please note: This is an outreach role, you will work across 4 properties in the Blackheath area and from the office in Greenwich.

Key responsibilities:

• Hold a caseload of 12-13 key clients, delivering key working sessions and tailored support plans
• Work with customers to identify the skills required to manage their own tenancy
• Provide pre-tenancy support, including assistance moving into properties
• Support customers in claiming benefits and assist with accessing specialist support
• Assess needs, triage referrals, and provide guidance through drop-ins, ongoing support and crisis intervention
• Encourage access to mental health, substance misuse, health, training, employment, and social support services
• Liaise with external agencies and review support plans with partner organisations

What we’re looking for:

• Experience supporting former rough sleepers
• Strong knowledge of welfare benefits, safeguarding, health and safety, and housing support needs
• Understanding of statutory and voluntary support services
• Excellent communication, customer service, and IT skills (Outlook, Word, Excel)

Further requirements:

In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria:

• Current valid right to work in the UK
• Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise)
• A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60)
• Employment or education history to cover the last 5 years which can be verified through the referencing process

How to apply:

If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration.

*Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position.