Paraplanner Team Leader

Hays Business Support

Remote-friendly

About the Role

Our client is an independent financial advice business committed to delivering clear, high-quality guidance to it's customers. Operating within a well-supported regulatory framework, the business benefits from established compliance, processes, and systems.


Built around a fully remote working model, the team collaborates effectively through structured workflows, regular engagement, and ongoing development. Due to continued growth, they are looking for a Paraplanner Team Leader to lead a team of 5 whilst supporting advisers in delivering excellent client outcomes.

The Role

This is an opportunity to join a growing paraplanning function, leading a team, uploading requests into work flows and allocating work according to complexity to the team, whilst supporting financial advisers with a wide range of client-focused activities. You will work within a structured environment, using established templates and processes to prepare documentation, carry out research, and assist with ongoing servicing.

The role offers exposure to high-net-worth clients and complex financial planning, providing a strong foundation for long-term career development within paraplanning.


Key Responsibilities

  • Assist financial advisers in preparing:
    • Suitability reports
    • Financial recommendations
  • Conduct research across pensions, investments, protection, and retirement planning
  • Maintain accurate and compliant client records across internal systems and provider platforms
  • Ensure all client files meet regulatory and compliance standards
  • Support administration tasks relating to new business submissions
    • Client onboarding
    • Ongoing servicing and reviews
  • Action client-related transactions (e.g. contributions, withdrawals, fund switches)
  • Collaborate with advisers and the wider team to deliver a seamless client experience
  • Monitor provider updates and regulatory changes relevant to recommendations
  • Develop technical knowledge of financial planning products and advice processes
  • Leading a team of 5 (this team will grow)

Requirements (Essential)

  • You will have experience within a paraplanning role whilst being a seasoned people manager
  • Strong understanding of financial services processes and client life cycle
  • Solid administrative background with excellent organisational skills
  • High level of attention to detail and accuracy
  • Strong written communication skills, particularly for report preparation
  • Ability to work independently in a remote environment
  • Strong time management skills with the ability to prioritise workload

Desirable Skills & Experience

  • Experience using financial planning or workflow systems

Personal Attributes

  • Self-motivated and proactive
  • Resilient and able to manage busy periods (e.g. tax year-end)
  • Comfortable working in a structured yet autonomous environment
  • Eager to learn and develop within financial services

Working Pattern & Environment Fully remote working model

  • Occasional travel to Sheffield is required for team meetings, training, and collaboration.
  • Structured workflow system with task allocation based on complexity and timelines
  • Regular team development sessions, including technical and process training



What you need to do now


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