Part-time Operations Assistant
Pure Resourcing Solutions Limited
Monday-Friday
20-25hours a week- flexibility offered
Woodbridge
£28,000-£32000 FTE
This is a hands-on operations role focused on bringing structure, visibility, and control to the day-to-day running of a growing ecommerce business.
You will take ownership of core operational systems and processes, ensuring orders, suppliers, inventory, and reporting are accurately tracked and actively managed. This is not a passive support role, you will be expected to take initiative, maintain high standards of accuracy, and identify issues before they escalate.
Working directly with the founder, you will play a key role in transitioning the business from a fast-moving startup into a more structured, process-driven organisation. This role is ideal for someone organised, proactive, and eager to grow into greater responsibility over time.
Key Responsibilities Operational Systems & Workflow Ownership
- Own and manage day-to-day operational tracking across orders, suppliers, logistics, and work-in-progress
- Ensure all operational data is accurate, up to date, and clearly structured
- Identify gaps, inconsistencies, or risks and take action without waiting for direction
- Maintain visibility over supplier status, payments, and operational flow to prevent delays
- Maintain accurate inventory records across all sales channels, particularly Amazon
- Monitor stock levels and proactively manage reordering requirements
- Coordinate stock movements and deliveries
- Ensure marketplace listings and data are accurate and aligned with actual operations
- Build and maintain structured Excel-based systems for tracking performance and operations
- Produce weekly operational reports highlighting key metrics, trends, and issues
- Maintain and update the business scorecard to support decision-making
- Track product development across suppliers, design, compliance, and technical workstreams
- Ensure timelines and requirements are clearly managed and communicated
- Provide operational and administrative support across the business
- Coordinate trade fairs, travel, meetings, and ad hoc projects
What We’re Looking For Essential Skills & Experience
- Proven ability to build and manage structured systems (e.g., spreadsheets, trackers, tools)
- Comfortable working with data to identify issues and drive action
- Strong sense of ownership with a track record of delivering without close supervision
- Excellent attention to detail and ability to manage multiple moving parts
- Quick to learn and adapt to new systems independently
- Reliable, proactive, and accountable for outcomes
- Positive, energetic, and motivated to grow with the business
- Experience using Excel or similar tools for data management and analysis
- Background in B2C ecommerce or operational support
- Familiarity with online marketplaces such as Amazon or eBay
- Experience using AI tools (e.g., ChatGPT) to improve efficiency
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