Parts Advisor

Our client, a long-established business with a network of branches in the South and East of England, that supply machinery and services to the agricultural, construction and professional ground care machinery markets, are currently recruiting a Parts Advisor to join their team at their North Kyme branch based in Lincolnshire.

On Offer:

• Working Hours: 39 hours per week basic – Monday to Thursday 8am to 4:30pm & Friday 8am to 3:30pm (with a   30-minute unpaid lunch) Saturdays as per rota. (Overtime paid at time and a half on completion of   39 hours Monday to Friday)
• Overtime paid at time and a half on completion of 39 hours
• Immediate starts available
• Competitive salary – dependent on skills and experience.
• 32 days holiday (inc bank holidays)
• Other benefits include: Workplace pension, Life assurance (2 x  salary), Country store staff discount, Company sick pay scheme, Flu jabs and employee referral scheme.

Duties and Responsibilities:

• Reporting directly to the Parts & Retail Manager, you will be responsible for assisting with the day-to-day queries regarding machinery parts from customers and technicians.
• Your role will be to ensure delivery of excellent customer service at all times by dispatching and dealing with customer orders
• Helping with enquiries relating to the products and services supplied by the Company either face to face or over the telephone.

To be Considered:

• Excellent communication skills with the ability to deal diplomatically with customers and colleagues in a polite and professional manner
• Good knowledge of agricultural and/or horticultural parts is advantageous, however knowledge of parts within the motor industry would also be beneficial 
• Excellent people skills and enjoy working with the public
• Familiarity of working in a retail environment and showroom experience (desirable)
• Enjoy working in a busy atmosphere and can cope under pressure during busy periods
• General computer skills and familiarity with email and internet use
• Excellent numeracy and literacy skills 
• Attention to detail and accuracy with numbers, handling of cash, and card payments 
• A team player capable of working alone or with other team staff
• Able to use own initiative
• Smart & presentable appearance
• Motivated by sales and targets

For more details, please contact Willis Global – Experts in Recruiting