Parts Team Manager
Platinum Recruitment Consultancy
Parts Team Manager - Weston-super-Mare - Up to £35,000pa
Career Development & Excellent Benefits
We're recruiting for a Parts Team Manager in Weston-super-Mare to join a busy contact centre-led operation focused on delivering an outstanding customer journey through effective workflow, supplier coordination, and parts management.
As a Parts Team Manager, you'll combine strong people leadership with data-driven decision making, helping to improve operational performance while supporting and developing your team.
Why apply / What's in it for you?
- Ongoing career development and leadership progression opportunities
- Employee recognition awards and social events
- 24/7 GP access for you and your household
- Discounts with major retailers, cinemas, and national brands
- Employee Assistance Programme offering financial, legal, and wellbeing support
- Mental Health First Aid support and wellbeing initiatives
- Free on-site parking and excellent transport links
Key Responsibilities:
As a Parts Team Manager, your responsibilities will include:
- Leading, coaching, and developing a high-performing operational team
- Managing a team of 6 to ensure timely and efficient job completion
- Using reporting and MI data to improve operational performance
- Monitoring productivity, attendance, quality, and engagement
- Overseeing parts ordering, stock control, and supplier relationships
- Identifying trends, risks, and opportunities for continuous improvement
- Ensuring compliance with internal processes and FCA requirements
- Supporting operational changes and new workstreams
- Creating a positive, accountable, and motivated team culture
What we're looking for:
To be successful as a Parts Team Manager, you should have:
- Previous people management experience within a contact centre or operations environment
- Strong experience managing WIP, reporting, and operational performance
- Confidence using data and MI to drive decisions
- Experience with stock control, supplier management, or workflow coordination
- Excellent organisational and analytical skills
- Strong communication and stakeholder management abilities
- A proactive leadership style with a focus on customer outcomes
If you're looking for your next opportunity as a Parts Team Manager in Weston-super-Mare and want to join a business that values leadership, development, and operational excellence, we'd love to hear from you. Apply now.
Job Number │ (phone number removed) / INDINDUSTRIALWC
Location │ Weston-super-Mare
Role │ Parts Team Manager
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Application opens at the source listing. Free for jobseekers.