Payroll Advisor

Manpower Group

Payroll Advisor
ManpowerGroup Payroll Operations
Uxbridge - Hybrid (5 days in office for first 6 months, moving to 2 days)

Role Summary
The purpose of the Payroll Advisor is to support all payroll functions, ensuring that all staff are paid accurately and on time each pay period. In addition to being responsible for their designated business line or payroll area, the Payroll Advisor works collaboratively with colleagues as part of a sub-team to achieve departmental goals and ensure efficient service delivery. This role also plays a key part in ensuring that all customers have a positive experience of ManpowerGroup Payroll.

Key Responsibilities


* Processing and the validation of payroll submissions/ templates- received from different areas of the business
* Processing of all aspects of payroll documentation including Statutory Sick Pay, Parental Pay, Attachment of Earnings
orders, Payroll Giving, Union Deductions, Pensions, Save as you earn, Student Loans, NI exemptions, Pensions and
assist with RTI
* Assisting with holiday queries
* Responding to requests for information , production of statement of earnings, copy payslips and references as
required
* Answering enquiries that come into the team from internal customers, employees and external organisations
* Assisting in the day to day activities of the payroll operations as required
* Processing of BACS recalls, faster payments and CHAPS payments to employees
* To control the completion of statutory and authorised returns to relevant bodies and, in particular, to the timely
remittance of all payroll deductions
* Processing of under/overpayment adjustments, and completion of manual calculations
* Distribution of payroll information as required
Proactively improving the quality of payroll through identification and resolution of issues and the continuous
improvement of payroll processes
* Maintain and develop effective relationships with internal/external bodies
* Other tasks associated with the effective running of all payroll operations

About You:
* A team player
* Enthusiastic with a 'can do' positive attitude.
* Able to influence and persuade
* Able to communicate well and possess good listening skills.
* Showing customer service orientation, enthusiastic and proactive qualities.
* Good IT skills including Microsoft Excel.
* Good interpersonal and organisational skills
* A methodical approach with an emphasis on accuracy and attention to detail
* Knowledge and experience of Manpower's operational and sales organisations


Principal Competencies:


Creates Winning Relationships


* Interact professionally with internal and external customers
* Maintain relationships at the relevant level with internal and external customers in the Group
* Communicate relationship details to the Senior/Team Leader/Payroll Manager and escalate issues accordingly
* Promote the Department on a regular basis in internal; and external meetings
* Communicate the payroll process to internal and external customers


Achievement Orientation


* Assist with the maintenance of Payroll Files on all employees of Manpower
* Where necessary assist with reconciliation/s according to payroll guidelines
* Ensure payroll is completed, accurately and on time to ensure all Manpower employees receive their pay by due date
* Ensure input received is of sufficient quality to pay employees effectively. Where input is of insufficient quality, work with providers to ensure effective improvements


Personal Effectiveness


* Assist with the resolution of all queries and raise relevant documentation.
* Process all payroll documentation accordance with the payroll procedures and a set deadline to ensure delivery is achieved.
* Provide support to the payroll team and continue to provide a professional service in colleague's absence


Continuous Improvement


* Receive and provide cross training to all group members.
* Implement agreed process changes in accordance with Manpower Guidelines.
Innovation
* Contribute to regular reviews of the activities of the payroll function to ensure efficient workflow and best practices are maintained, making recommendations for change and
implementing these once agreed.


Professionalism


* Ensure compliance with the HRMC and other legislative requirements.
* Ensure compliance with the Manpower accounting policies.
* Implement and maintain a control framework in line with the US requirements as required by the Sarbanes-Oxley legislation

What's In It For You

  • Competitive salary with quarterly bonuses
  • 24 days' holiday (rising to 27) plus your birthday off and the option to buy more
  • Private medical, dental, and wellbeing benefits
  • Pension scheme with increasing contributions
  • Early finish Fridays, volunteering days, and exclusive discounts
  • A supportive, inclusive culture where your growth matters

About ManpowerGroup

ManpowerGroup is a global leader in contingent staffing and permanent recruitment, helping businesses stay agile in an ever-changing world. We're proud to be recognised as one of the world's most ethical companies for the 17th time, reinforcing our commitment to doing business the right way.

We foster a diverse, equitable, and inclusive workplace where everyone belongs. We welcome applications from all backgrounds.

If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website

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