Payroll Officer

Location: Hybrid/Kings Hill, Kent
Salary/package: £27,500 per annum
Contract type: Permanent
Hours: Full time, 37 hours per week

Connect2Kent are looking for an analytical Payroll Officer with a mathematical approach to play a key role in delivering accurate, timely weekly payments for our temporary workforce. This role would suit an experienced payroll professional with strong attention to detail, proficient Microsoft Excel capability and confidence working in a fast‑paced, deadline‑driven environment.

Who we are

Connect2Kent is part of Commercial Services Group (CSG), providing recruitment and workforce solutions to Kent County Council. As part of CSG, we deliver high-quality, flexible recruitment services that support public sector organisations with their workforce needs, ensuring efficiency, compliance and exceptional service delivery.

Why this role matters

The successful candidate will play a key role in ensuring all workers and suppliers are paid accurately, on time and in line with legislation, contracts and internal processes. This is a role where strong judgement, attention to detail and collaborative working are essential, with responsibility for managing the full weekly payroll cycle and supporting continuous improvement.

What you'll be doing

• Managing weekly payroll processes to ensure accurate and timely payments.

• Overseeing data imports from CRM into the Pay & Bill system and resolving exceptions.

• Reviewing warnings and errors to ensure compliance with processes and procedures.

• Completing end‑to‑end payroll tasks including payslips, reconciliations and pension uploads.

• Processing high volumes of holiday requests from temporary workers.

• Responding to payroll queries from managers, workers and suppliers promptly and professionally.

• Building strong working relationships with internal teams and external partners.

• Supporting improvements to reporting, processes and controls.

• Carrying out ad hoc duties as required by the Payroll Manager or Senior Payroll Officer.

What we’re looking for

• Previous experience working in a fast‑paced payroll environment.

• Strong Microsoft Excel skills are desirable.

• The ability to analyse complex data and escalate issues appropriately

• Excellent communication, interpersonal and relationship‑building skills.

• A proactive, solutions‑focused approach with strong attention to detail.

• Ability to plan and prioritise workloads to meet challenging deadlines.

• Accurate record‑keeping and confident data inputting.

What you’ll get in return

• Salary of £27,500 per annum.

• 25 days annual leave, rising to 27 after 4 years.

• Birthday Day Off.

• One concessionary day during the Christmas period.

• Pension scheme with 4% employer contribution.

• Life assurance cover.

Why CSG?

CSG is the UK’s largest local authority‑owned trading company (LATCO), generating over £800 million in revenue per annum and supporting more than 16,000 education and public sector customers globally.

We are growing through a combination of organic development, acquisitions and strategic partnerships. Our businesses deliver services across education, IT, HR, legal, energy, procurement and more, all focused on delivering meaningful impact.

As a locally owned organisation, we take pride in reinvesting a significant proportion of our profits into frontline services, helping strengthen the communities we serve.

Inclusion & Accessibility

We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified people of all backgrounds.

As a member of Inclusive Employers and a Working Families Employer, we are actively building an environment that supports inclusion, flexibility and belonging for all colleagues.

We are committed to providing reasonable adjustments throughout our application and interview process; please let us know if you require any.