Pensions Team Leader
Vox Network Consultants
Location: West London (Hybrid Working)
Rate: £47 per hour Umbrella
Contract: 3 Months Ongoing
Working Pattern: Monday to Friday, 9:00am – 5:00pm
Office Attendance: Tuesdays and Wednesdays required in the office
About the Role
An exciting opportunity has arisen for an experienced Pensions Team Leader to join a busy Local Government Pension Scheme (LGPS) team in West London on an ongoing interim basis.
This is a key leadership position supporting the Pensions Manager in the day-to-day operation of the retained pension client service, ensuring the effective delivery of pension administration services and maintaining high standards of compliance and customer service.
We are seeking a knowledgeable LGPS professional who can bring expertise, leadership, and a proactive approach to help shape and develop a newly established team delivering services for the Councils Pension Fund.
Key Responsibilities
- Support the Pensions Manager in overseeing the day-to-day operation of the retained pension client service.
- Monitor the pension administrator's performance against agreed service standards and key performance indicators.
- Lead, manage and develop a team of Pension Advisors, ensuring high-quality service delivery and professional development.
- Oversee a range of pension administration activities, ensuring accuracy and compliance in all processes.
- Review and validate information provided to support the accurate maintenance of scheme member records.
- Work closely with scheme employers, monitoring and directing them to fulfil their responsibilities and obligations to the Pension Fund.
- Identify opportunities for service improvement and contribute to the ongoing development of pension processes and procedures.
- Ensure compliance with LGPS regulations, pension legislation, and internal governance requirements.
- Provide expert technical guidance on complex pension matters.
- Extensive experience working within the Local Government Pension Scheme (LGPS).
- Previous experience leading or supervising a pensions administration team.
- Strong technical knowledge of LGPS regulations and pension legislation.
- Experience monitoring third-party pension administration contracts and service performance.
- Excellent stakeholder management and communication skills.
- Strong organisational skills with the ability to manage competing priorities.
- Proven ability to drive service improvements and support organisational change.
If you are an experienced LGPS professional looking for your next leadership opportunity, we'd love to hear from you.
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