Personal Injury Case Handler

Location: Leeds City Centre
Contract Type: Full-time, Permanent
Salary: Competitive and dependent on experience

We are working with a well-established law firm in Leeds that is looking to recruit an experienced RTA & Personal Injury Case Handler to join its growing team. This is an excellent opportunity for someone with claimant personal injury experience to join a supportive and collaborative environment offering flexible working and genuine work-life balance.

The successful candidate will manage their own caseload of RTA and personal injury matters, handling claims from initial instruction through to settlement. The role will involve progressing both Small Claims Track and Fast Track files while maintaining excellent levels of client service throughout the process.

Key responsibilities will include:

• Managing a caseload of litigated and non-litigated RTA and personal injury claims
• Progressing files proactively and ensuring matters move efficiently
• Liaising with clients, insurers and third parties
• Drafting legal documents, witness statements and court documentation where required
• Preparing and issuing proceedings when settlement cannot be achieved pre-litigation
• Ensuring compliance with court deadlines, procedural rules and internal service standards
• Assisting senior fee earners and solicitors on more complex matters where required
• Supporting wider business development and marketing initiatives where appropriate

Applications are welcomed from candidates with previous experience handling claimant RTA and personal injury files within a legal environment.

The ideal candidate will have:

• Experience managing OIC and Fast Track RTA claims
• Good working knowledge of the OIC process, MOJ Portal and Civil Procedure Rules
• Strong client care and communication skills
• The ability to manage a busy caseload independently
• A professional and organised approach to work
• Strong attention to detail and the ability to work effectively under pressure
• A target-driven mindset with the ability to meet deadlines and performance expectations

The firm offers a competitive benefits package including:

• Performance-related bonus scheme
• Generous annual leave entitlement with additional long-service benefits
• Flexible and agile working arrangements
• Employee Assistance Programme
• Life assurance
• Travel loan scheme
• Regular team and social events
• Supportive and inclusive working culture with strong work-life balance

Applications from candidates seeking flexible or alternative working arrangements may also be considered.