Planner

CBW Staffing Solutions

Planner/Scheduler - Glasgow - Salary up to £29,000

Are you organised, detail-oriented, and experienced in coordinating schedules and customer activities? We are seeking a Planner to join a busy and supportive team.

Key Responsibilities:

  • Receive and manage calls in support of sales and service activities, ensuring enquiries are handled professionally and any issues are resolved efficiently.

  • Plan and schedule engineers’ daily workloads in a logical, cost-effective, and timely manner.

  • Assign and distribute jobs to engineers, escalating ongoing issues where necessary.

  • Maintain clear communication with clients, engineers, and colleagues to ensure work is completed to the required standard.

  • Support general administrative duties, including record-keeping, reporting, and updating job management systems.

  • Monitor workloads and proactively plan ahead to ensure smooth day-to-day operations.

Requirements:

  • Proven experience in a planning or coordination role with a strong customer service focus.

  • Excellent telephone manner and professional communication skills.

  • Strong organisational, time management, and multitasking abilities.

  • Ability to prioritise tasks and work under pressure to meet deadlines.

  • Computer literate with experience using planning or job management systems.

  • Team player with a proactive and positive approach.

  • Awareness of health and safety procedures and commitment to working safely.

Salary & Benefits:

  • Salary up to £29,000 DOE
  • Competitive benefits package
  • Opportunities for professional development and career progression
  • Company pension
  • On site parking
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Application opens at the source listing. Free for jobseekers.