Plumber Improver

A Plumbing Improver (specializing in sink water heaters/first & second fix) supports qualified engineers with installations and repairs. They are often recently qualified (NVQ Level 2/3) or nearing completion of their training, needing some supervision but capable of basic, independent tasks. [1, 2, 3, 4, 5]

Job Purpose and Responsibilities

• Installation: Assisting with the first and second fixing of domestic plumbing, including installing sinks, taps, and point-of-use (undersink/oversink) water heaters.
• Pipework: Measuring, cutting, bending, and joining pipework (copper/plastic).
• Maintenance: Assisting with servicing, repairing, or replacing electric hot water systems and associated valves.
• Site Management: Ensuring work areas are clean and safe, and managing inventory/parts.
• Customer Service: Maintaining a professional demeanor and explaining work to customers.

Skills and Qualifications

• Qualifications: NVQ Level 2 or 3 in Plumbing and Heating (or working towards).
• Experience: Previous experience as a plumber’s mate or junior improver, ideally in residential, social housing, or site work.
• Licence: Full UK Driving License 
• Technical Skills: Proficient with hand and power tools.
• Knowledge: Working knowledge of water regulations (WRAS). [1, 2, 3, 4, 5, 6]

Key Competencies

• Good communication skills.
• Reliability and eagerness to learn.
• Good physical strength and dexterity