PPD - Print Production Field Service Engineer - Newport

Pure Talent Group

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ROLE : PPD Print Production / MFD Photocopier FSE
LOCATION : Newport
 
We're looking for an experienced Field Service Engineer to provide high‑quality technical support across a range of Production Print products. This role focuses on delivering exceptional service, minimising downtime, and ensuring customers receive a smooth, professional experience . We are open to those from Photocopier / MFD backgrounds too that would be open to upskilling
 
The Role
  • Delivering technical service, maintenance, and repair across Production Print equipment
  • Carrying out installations and de‑installations, ensuring all project milestones are met efficiently
  • Keeping customers updated on progress and ensuring a positive service experience
  • Escalating technical issues promptly
  • Identifying opportunities for additional services or revenue while on customer sites
  • Building strong customer relationships
  • Managing and maintaining vehicle stock
 
The Candidate
 
  • Strong technical knowledge of Production Print and/or MFD devices
  • Excellent fault‑finding and problem‑solving skills
  • Confident using diagnostic tools and reading complex technical instructions
  • IT literacy and basic networking capabilities
  • Strong communication skills
  • Willing to cover weekend and night rota - 1 in 4 / 1 - 6 
 
Package
 
  • Up to £50,000 (salary + bonus + shift allowance) 
  • An inclusive, supportive working environment
  • Holiday entitlement, volunteering leave, and options to purchase additional holiday
  • Flexible retirement planning
  • Wellbeing support covering physical, emotional, and financial health
  • Company car
  • Career development and long‑term learning opportunities
  • The chance to grow within a forward‑thinking, future‑focused organisation
If you are currently seeking an Production print position, please send us a copy of your CV via the link below or call our mainline on (phone number removed) and ask for Nicola Foxall (url removed) who will give you a call for a confidential chat. Pure Talent Group Ltd are a UK based Engineering recruitment company with teams specialised in recruiting for the Engineering sector and have a range of Print production roles in this sector.  
 
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