PPD - Print Production Field Service Engineer - Newport
Pure Talent Group
LOCATION : Newport
We're looking for an experienced Field Service Engineer to provide high‑quality technical support across a range of Production Print products. This role focuses on delivering exceptional service, minimising downtime, and ensuring customers receive a smooth, professional experience . We are open to those from Photocopier / MFD backgrounds too that would be open to upskilling
The Role
- Delivering technical service, maintenance, and repair across Production Print equipment
- Carrying out installations and de‑installations, ensuring all project milestones are met efficiently
- Keeping customers updated on progress and ensuring a positive service experience
- Escalating technical issues promptly
- Identifying opportunities for additional services or revenue while on customer sites
- Building strong customer relationships
- Managing and maintaining vehicle stock
The Candidate
- Strong technical knowledge of Production Print and/or MFD devices
- Excellent fault‑finding and problem‑solving skills
- Confident using diagnostic tools and reading complex technical instructions
- IT literacy and basic networking capabilities
- Strong communication skills
- Willing to cover weekend and night rota - 1 in 4 / 1 - 6
Package
- Up to £50,000 (salary + bonus + shift allowance)
- An inclusive, supportive working environment
- Holiday entitlement, volunteering leave, and options to purchase additional holiday
- Flexible retirement planning
- Wellbeing support covering physical, emotional, and financial health
- Company car
- Career development and long‑term learning opportunities
- The chance to grow within a forward‑thinking, future‑focused organisation
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Application opens at the source listing. Free for jobseekers.