PPM Planner

PPM Planner

Contract: Government
Location: Addlestone, KT15 3NB
Hours of Work: 40 hours per week
Contract Type: Permanent

Our client, a leading provider of facilities services in the UK, is seeking a PPM Planner to join their PPM Planning Team.

Job Overview

The PPM Planner will provide essential support to the PPM Planning function and regional Operations teams, with a strong focus on compliance and service delivery across the contract. The role plays a key part in ensuring all subcontractor planned preventative maintenance (PPM) activities are delivered in line with contractual requirements.

By maintaining a high standard of organisation and communication, the PPM Planner will support the smooth and efficient running of the service. This will be achieved through effective planning, coordination and use of CAFM systems and scheduling tools to manage PPM activity, documentation and reporting.

Key Responsibilities

• Manage subcontractor PPM schedules, including communication with contractors, sites and operational teams
• Plan and schedule PPM attendance dates to ensure tasks are completed within required timeframes
• Assign, raise and close PPM and corrective maintenance work orders within Tririga in line with monthly deadlines
• Liaise daily with engineering teams to maintain accurate and up-to-date PPM planners, including planned and unplanned absences
• Log, track and monitor remedial works and actively manage the incoming task queue
• Coordinate subcontractor activity, including booking site visits, raising purchase orders in Coupa and managing quotation requests
• Obtain, review and upload compliance and completion documentation into Tririga
• Prepare, download and distribute weekly and monthly PPM and management reports as required

Person Specification

• Previous experience in a customer service, contact centre or administrative role
• Call handling experience
• Proficient in Microsoft Office applications
• Strong verbal and written communication skills, with the ability to liaise professionally at all levels and with external parties
• Proven ability to work effectively within a team to achieve organisational goals
• Highly organised, with strong planning and scheduling skills
• Ability to prioritise workload, manage competing demands and analyse statistical data
• Able to work on own initiative while adhering to customer and business KPIs and SLAs