Production Support Engineer (C++)

C++ Production Support Engineer – Treasury Platform Support

We are seeking a hands-on C++ Production Support Engineer to support and enhance a legacy Treasury platform (LPS) within Client. The role involves a blend of technical remediation on a mature C++ application and ongoing production support across internal client platforms such as SecDB and Slang.

Key Responsibilities

C++ Technical Remediation

• Perform remediation and risk mitigation activities within a legacy C++ codebase, including addressing runtime vulnerabilities and stability issues
• Analyze, debug, and implement fixes in a mature enterprise platform with long-standing architecture
• Work closely with development teams to resolve technical debt and improve system reliability
• Support code enhancements and maintenance activities aligned with platform modernization goals

Production Support & Platform Operations

• Provide day-to-day production support for the LPS platform and associated workflows
• Execute operational runbooks, including user onboarding, database updates, and scheduled support activities
• Monitor application health, troubleshoot incidents, and ensure timely resolution of production issues
• Assist in evolving the support model from siloed ownership to a scalable and distributed support structure
• Integrate platform processes with enterprise scheduling, monitoring, and operational tooling
• Collaborate across teams and gain exposure to internal client platforms including SecDB and Slang

Required Skills & Experience

• Strong hands-on expertise in C++ with proven experience in debugging, code analysis, and issue remediation
• Experience supporting production applications in enterprise environments
• Solid understanding of Unix/Linux systems; exposure to Solaris is an advantage
• Ability to work independently with strong ownership and problem-solving capabilities
• Experience handling incidents, operational support tasks, and production troubleshooting

Preferred Skills

• Exposure to financial services, treasury, or trading platforms
• Experience working with legacy system modernization or remediation initiatives
• Familiarity with scripting, database queries, or platform integration activities
• Ability and willingness to learn internal enterprise tools and support ecosystems such as SecDB and Slang