Quality Assurance Administrator

This role is in support of Cencora's global logistics and storage services marketed through our World Courier business.

Location: Feltham (Hybrid after training)

Contract: Fixed Term (until end of May 2027) - Full Time, 40 hours per week

About the role

We’re looking for a highly organised and detail-focused Quality Assurance Administrator to join our team at our Feltham site.

This is a hands-on, admin-focused role supporting the day-to-day running of quality processes in a fast-paced, regulated environment. You’ll play a key role in keeping systems, documentation, and records accurate and up to date.

This position is ideal for someone who enjoys structured, routine work and wants to gain experience within a pharmaceutical / healthcare logistics environment, without needing prior deep QA experience.

What you’ll be doing

• Ensuring all records are accurate, compliant, and well-organised

• Managing and updating quality documentation and records

• Supporting routine quality admin tasks, including:

  • Data entry and document control

  • Maintaining trackers (e.g. CAPA actions and timelines)

• Responding to internal requests for information in a timely and accurate manner

• Updating systems such as SharePoint and quality databases

• Liaising with teams across the business (Quality, Operations, HR, etc.)

This role is focused on routine quality administration rather than audit or client-facing QA work.

What we’re looking for

Essential:

• Strong administrative experience in a busy, fast-paced environment

• Excellent attention to detail and accuracy

• Confident working independently and managing your own workload

• Strong IT skills (Microsoft 365 – Excel, Word, Outlook, Teams)

• Excellent written and verbal communication skills

• A high level of professionalism and ability to handle confidential information

Nice to have (not essential):

• Experience in a regulated or quality environment (e.g. GDP, pharma, logistics)

• Exposure to document control or compliance processes

Why apply?

• Hybrid working with flexibility

• Opportunity to gain experience in a regulated pharma/logistics environment