Quality Manager
Amey Ltd
Working for us, you'll be delivering sustainable infrastructure solutions that enhance life and protect our shared future.
Our people are driven by a set of strong values, based on safety, insight and collaboration.
We have a fantastic opportunity for a Quality Manager to join our Area 12 account. This role is Hybrid with some night audits, office days are based at West Cowick Maintenance Compound (DN149ED).
At Amey, we work in partnership with National Highways to keep the country moving safely. We're now looking for a Quality Manager who will be responsible for managing and sustaining the Quality Plan through processes, procedures, resources, activities, controls, and auditing arrangements to ensure continuous improvement and ongoing fulfilment of contract requirements.
You will work closely with the Quality and Principal Business Improvement Manager, and takes on the client-facing role. To ensure all staff are aware of, understand, and are committed to the policy and objectives of the contract and Amey's commitment to sustainability and social value.
The standard hours of work are 37.5 hours per week, Monday - Friday with some night for auditing purposes.
What you'll do:
- Operational Leadership - Leading and motivating electrical teams to deliver planned and reactive works safely and to the highest standards
- Safety & Compliance - Ensuring full compliance with health & safety legislation, electrical standards and Amey procedures
- Performance Management - Monitoring delivery, quality and productivity, identifying opportunities to improve efficiency and value
- Contract Delivery - Supporting compliance with National Highways contractual requirements and KPIs
- Stakeholder Collaboration - Working in partnership with National Highways, subcontractors and internal teams to deliver shared goals
- Risk Management - Proactively identifying and mitigating risks across electrical operations
- Continuous Improvement - Championing best practice, innovation and learning across the team
- Sustainability & Environment - Supporting Amey's environmental commitments through responsible and sustainable working practices
At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team:
- Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions.
- Company Car/ Car Allowance
- Career Growth: Propel your career with clear, dynamic advancement opportunities to roles like Team Leader
- Training Opportunities: Unlock your potential with comprehensive training tailored to your growth.
- Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, Women@Amey, and Multicultural Leadership programs.
- Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind.
- Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge.
- Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships.
- Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter.
- Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects.
- Manage the Quality Plan and ensure it serves as a framework for all aspects of service delivery.
- Ensure full compliance with quality, environmental, and safety controls, plans, processes, procedures, and work activities as outlined in the Quality Plan.
- Verify accountability and compliance with contract requirements through rigorous application of the Quality Plan, overseen by the Senior Management Team.
- Foster a culture of continuous improvement and commitment to high-quality, safe, and environmentally sound service delivery.
- Maintain and ensure updates of the Service Delivery Platform (CMS) Procedure and Contract Specific Procedures as necessary.
- Review and update the National Highways Sector Scheme Plan and records of experience at defined intervals.
- Ensure all personnel are suitably trained and competent to carry out required tasks.
- Develop and test a business continuity plan in compliance with ISO standards and best industry practices.
- Employee management.
- Proven experience in quality management.
- Strong understanding of quality control standards and compliance requirements.
- Excellent organizational and leadership abilities.
- Outstanding communication and interpersonal skills.
- Lead Auditor
- Willingness to travel across the Area 12 network as required
If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change.
Application Guidance
At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine.
As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role.
If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to Chantal Hayes, our recruiter for this role, at (url removed)
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Application Guidance
Amey is committed to Inclusion and Diversity. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation or age. We are also committed to offering applicants with a disability an interview, if they meet the minimum requirements for the role.
Please contact our recruitment team at (url removed) to discuss any access needs, reasonable adjustments or additional application support that may be required at any point during the recruitment process.
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