Quality Manager

About the Job:

Role: Quality Manager

Company: UK's leading supplier of medical aesthetic products and services.

Location: Northamptonshire (with occasional travel to other locations)

Salary & Benefits: £55,000 - £65,000 + Annual Bonus + Company Benefits

Shape the Future of Quality at a Brand-New Distribution Centre!

Loom Talent are proud to have been exclusively appointed to lead the hiring strategy for a new site start up in the Midlands.

Our client is a leading supplier of medical aesthetic products and services and are actively seeking a Quality Manager for their brand-new site startup.

The business is entering an exciting new phase of growth and investment. As the UK's leading supplier of medical aesthetic products and services, they are launching a brand-new distribution centre in the Midlands that will play a pivotal role in supporting their continued expansion across the UK and Ireland.

This presents a unique opportunity for an experienced Quality professional to join them and play a key role in establishing quality systems, compliance standards and operational excellence within a new facility in the from the ground up.

If you enjoy building, improving and embedding quality processes in a growing business, this is an opportunity to make a lasting impact on a major strategic project while advancing your career within a market-leading organisation.

The Company:

Founded over 30 years ago, they are the UK's leading supplier of medical aesthetic products, devices, education and business solutions. Proudly partnering with globally recognised brands including helping aesthetic professionals deliver exceptional patient outcomes and grow successful businesses.

Supporting over 12,000 clinics throughout the UK and Ireland with a comprehensive portfolio spanning skincare, injectables, energy-based devices, software and education services.

Their success is built on quality, innovation and exceptional customer service.

The Role:

Reporting to the Head of Quality & Responsible Person, the succesful candinate will take a leading role in supporting the successful launch and ongoing operation of their new Midlands distribution centre.

As the site Quality Manager, you will be responsible for ensuring compliance with GDP, GMP and GPhC requirements while supporting the development and continuous improvement of, Quality Management Systems across the business.

Working closely with operational, commercial and regulatory teams, you will help establish a strong quality culture, identify opportunities for improvement and ensure the safety, integrity and compliance of products throughout the supply chain.

Why Join?

This is more than a Quality Manager role. It's an opportunity to help shape the future of a growing business by playing a key role in the launch of a strategically important distribution centre.

You'll join a collaborative organisation that values innovation, quality and continuous improvement, with the chance to make a visible impact on business performance and customer success.

Key Responsibilities:

Site Start-Up & Quality Leadership

• Support the quality and compliance activities associated with the launch of a new Midlands distribution centre.
• Help establish robust quality systems, procedures and controls to support operational readiness.
• Promote a proactive quality culture across the new site and wider business.
• Support the implementation of best practices that ensure compliance and operational excellence from day one.

Quality & Regulatory Compliance:

• Act as the Responsible Person (RP) in accordance with the businesses WDA(H) licence requirements.
• Support the implementation and maintenance of GDP, GMP and GPhC regulatory standards.
• Provide oversight and support for operational licences, including WDA(H) and MS licences.
• Assist the Head of Quality in maintaining compliance across all operations.

Quality Management System:

• Oversee and maintain key elements of the Quality Management System (QMS), including:
• Document control
• Change control
• Deviations and CAPAs
• Complaint management
• Validation activities
• Develop, review and improve quality procedures, protocols and documentation.
• Support customer and supplier qualification and requalification activities.
• Manage outsourced activity qualification processes.

Risk Management & Continuous Improvement:

• Conduct quality risk assessments and support risk mitigation activities.
• Investigate temperature excursions and perform impact assessments.
• Manage product recall activities when required.
• Analyse quality metrics and KPIs to identify trends and improvement opportunities.
• Drive continuous improvement initiatives across quality systems and processes.

Auditing & Training:

• Support internal and external audits and regulatory inspections.
• Deliver and maintain GDP/GMP training programmes across the organisation.
• Host and coordinate Quality Management Review meetings.
• Provide expert QA guidance and support to cross-functional teams.
• Support communications with regulators, suppliers and customers on quality-related matters.

The Candidate:

The successful candidate for the role of Quality Manager will have the following skills and experiences:

Essential Experience & Qualifications:

• Bachelor's degree in Quality Assurance, Life Sciences or a related discipline.
• Minimum three years' experience within a pharmaceutical Quality Assurance environment.
• A Logistics Distribution and Supply Chain Background.
• Strong knowledge of GDP, GMP and broader GxP requirements.
• Experience managing Quality Management Systems within a regulated environment.
• Previous Responsible Person (RP) experience operating under a WDA(H) licence.
• Strong analytical, problem-solving and decision-making skills.
• Excellent communication and stakeholder management abilities.
• High attention to detail and commitment to quality.
• Ability to work independently and collaboratively across multiple departments.
• Proficiency in Microsoft Office applications.
• Exposure to a successful & sizeable start-up operation.
• Commutable to Northamptonshire area 4 x days per week.

Desirable:

• Experience supporting site start-up, expansion or operational change projects.
• Lean Six Sigma knowledge or experience.
• Experience operating under similar licence conditions.

The Package:

• Salary: £55,000 - £65,000
• Annual performance bonus
• Company pension scheme
• x25 days annual leave plus bank holidays + an extra day for your Birthday
• Additional holiday entitlement with length of service
• Staff discount scheme
• Health Assured Employee Assistance Programme (EAP)
• Ongoing learning and development opportunities

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