Reception Administrator

Location: Coventry
Job Type: Temporary (6 months – potential to become long term)
Hours: Full time, Monday to Friday
Start Date: ASAP

We are currently recruiting for a Reception Administrator to join a busy and professional site environment based in Coventry. This is a full‑time temporary role for an initial 6 months, with the possibility of becoming longer term.

This role is ideal for someone with strong customer service and administration skills who enjoys being the first point of contact and supporting a wider office team.

Key Responsibilities

Reception & Front of House

• Act as the first point of contact for all visitors and incoming calls
• Answer, screen and direct calls to the appropriate departments
• Welcome visitors in a friendly, professional manner
• Maintain accurate records of calls, enquiries and visitor activity

Administrative Support

• Provide general administrative support to the office team as required
• Assist with data input and record maintenance during busy periods
• Support with filing, document preparation and calendar management
• Contribute to ad‑hoc tasks and projects as needed

Skills & Experience Required

• Previous experience in a reception, customer service or administrative role
• Confident and professional communication skills 
• Strong organisational and time management skills

• Ability to prioritise tasks and work proactively

• A positive, helpful attitude with strong attention to detail
• Competent IT skills, including Microsoft Office

About RSS Infrastructure

RSS Infrastructure (RSSI) is a multi-disciplinary service provider for the rail and construction sectors. We have an award-winning reputation for developing solutions to improve safety and productivity.

Founded in 2007, RSSI provides a diverse range of solutions across the infrastructure sector through three divisions: Technical Services, Managed Environments, and Welding Services.

The Technical Services division encompasses Civils and Construction, Rail Operations, Signalling and Telecommunications (S&T), and Track Warning Services. Notably, RSSI stands out as the UK's sole provider of Track Warning Services.

The Managed Environments division offers Arboriculture, Ecology Services, Industrial Rope Access (IRATA), and Vegetation Management services.

Lastly, the Welding Services division specialises in Rail Welding and boasts an outstanding performance record, with a 99% first-time approval rate for our welds.

RSSI has over 200 full-time employees and a large contingent workforce covering most of the UK. It operates from offices in Birmingham, Cwmbran, Doncaster and Tonbridge.

As an equal opportunities employer, RSSI does not discriminate based on ethnicity, race, religious beliefs, age, disability, gender, or sexual orientation. As a proud signatory to the Armed Forces Covenant, we encourage reservists and veterans of the Armed Forces to apply for positions. For more information on how we strive to create equal opportunities and encourage under-represented groups to apply for roles and join us, visit our parent company website - Work for Us.