Receptionist Administrator

📍 Derby | Receptionist Administrator - Temp to Perm

We are looking for a Receptionist Administrator to manage our front desk and to perform a variety of administrative and clerical tasks. To provide efficient and professional customer service.

Salary💷 £27,000

Working Hours

•  Monday – Thursday: 8.00am – 17.00pm
•  Friday: 7.30am – 12.30pm

 Benefits Package

          Career progression 

          Competitive salary

          Company pension scheme

          25 days annual leave (pro rota) + 8 statutory holidays, Christmas shut down

          BUPA Health care

          Free onsite parking

          Death in Service benefit

          Long Service awards

Purpose of role and key accountabilities:

• Be the first point of contact on site.
• Maintain good housekeeping of the entire reception area; control inventory of office equipment and consumables.
• Taking phone calls and ensuring correct information is passed to the relevant person in a timely manner, giving out email addresses when appropriate.
• Sorting and distributing post.
• Welcomes visitors ensuring the relevant host is informed.
• Maintains security by following set procedures; issuing visitor badges, monitor visitor and contractor access and maintain security awareness, including storing of secure information, and take appropriate steps for individuals if correct paperwork not received in a timely manner.
• Prepare monthly visitors reporting including relevant data checks; administer and continuously improve the group tool for visitor registrations; provide first level user support.
• Monitor visitor process compliance, manage deviations with support of the executive team, organize debrief sessions as per visitor process.
• Prepare invitation letters and visa applications.
• Admin support as necessary to support effectiveness of the site, various departments
• Maintaining corporate documents, files and records with effective filing systems
• Placing buffet request orders and taking delivery and ensuring it gets to the correct individual.
• Any other reasonable duties as required by management which are within your capabilities.

Core skills/attributes needed:

• Good communication skills;
• Able to present a professional image and positive attitude;
• Excellent customer service skills;
• Knowledge of office systems and procedures, including Microsoft Packages, particularly MS Word and Excel;
• Must be accurate, precise and work with tact, discretion, respect and confidentiality;
• Strong organisational skills;
• Ability to prioritise and organise own workload;
• The ability to manage pressure and conflicting demands and prioritise tasks and workload;
• First aider trained preferable;

The employee must also strive to support the elements of the SQCDP framework of the wider Gardner business;

Safety: work in line with all accredited company safety standards in order to provide a safe working environment for all

Quality: support the quality accreditations across the business to ensure the delivery of a ‘right first time’ performance

Cost: support the continuous improvements in cost reduction activities across the company in order to deliver increased profitability and value for money to our customers and stakeholders

Delivery: drive improvement in delivery performance to continually exceed customer expectations and targets

People: support organisational capability and influence cultural change by embracing diversity, inclusion, wellbeing and community