Receptionist/Administrator

Receptionist/Administrator

We are looking for a friendly, organised, and proactive Receptionist / Administrator to become a key part of our Admin & Finance team. This is a varied and fast-paced role where you will be the welcoming face of the business, keep day-to-day operations running smoothly, and provide essential support across the wider team.

Why join us?

If you enjoy helping people, staying one step ahead, and being at the heart of a busy office, this could be the perfect opportunity for you.

What you will be doing

• Be the first point of contact for incoming calls, directing enquiries quickly and professionally
• Create a warm, professional welcome for visitors and clients
• Manage deliveries and help keep the front of house running smoothly

Administrative support

• Coordinate employee travel arrangements and hotel bookings

• Set up client records on the CRM system and support day-to-day CRM administration
• Carry out credit checks accurately and efficiently
• Send appraisal reminders to managers and directors
• Support the Finance team and help monitor the shared team inbox
• Keep office administration on track, including stationery orders, workwear, post, franking, and confidential waste
• Provide additional administrative support across the business as needed

What we are looking for

• Previous experience in a reception, administration, or customer-facing role would be highly beneficial
• Strong administrative and IT skills, including a good working knowledge of Microsoft Office such as Word, Excel, and Outlook
• Excellent communication and interpersonal skills, with a professional and confident telephone manner
• The ability to multitask, prioritise effectively, and stay calm in a busy environment
• A proactive, positive, and flexible attitude with a willingness to support the wider team
• Full-time hours of 37 per week: 9.00am-5.30pm Monday to Thursday and 9.00am-5.00pm Friday, with a 1-hour lunch break each day

What you will get in return

• 22 days holiday
• Your birthday off, or the nearest working day if it falls on a weekend
• Long service awards every 5 years, including extra annual leave and a tax-free bonus
• Pension contributions of 5% employee and 6% employer
• Annual eyecare support, including a free eye test voucher and £50 towards your first set of glasses if required for work
• Dental reimbursement of up to £65 per year for routine check-ups
• Death in service cover of four times salary on completion of probation
• Private medical insurance scheme, with employee contribution for up to 2 years and benefit-in-kind tax only after 2 years
• Access to an employee savings scheme with vouchers, discount cards, utilities, and more
• Early finish Fridays, with everyone leaving 30 minutes early
• Time off in lieu of up to 7.5 hours per month, subject to agreement and completion of probation
• Flu vaccinations reimbursed through expenses each year

Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy

Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not be successful. However, we will keep your details on our database, and will contact you when other suitable positions come in.